So, as we have now got quite a lot of threads going on within this 'Help & Support' board - I thought I would digest the 'top read and asked questions/topics' into a Help & Support Mega Digest Guide!
The below topics are catagorised in alphabetical order and if you click on each one, they will take you straight through to the more detailed posts in regards to that given subject/topic! This makes it quicker and easier for you to navigate and get to where you want to go, in a FLASH! ⚡👍
A reminder on how the Community works
BillPay - Explained!
Energy Bills Support Payments Page
Emergency Credit -Explained
Eco Scheme - Explained
Friendly Credit - Explained!
Government Support Measures Information
How to: Book an Install
How to: Find your customer reference number
How to: Manually enter your top-up on your smart meter
How to: Power Up with My Utilita
How to: Restore your supply
How to: Register for the My Utilita app
How to: Request a Replacement Top-up Card
How to: Solve your 'OVERLOAD' issue
How to: Utilita Savings!
5 Useful Facts about your Utilita Pre-Payment Meter
Transfer Credit Between your Meters
Winter Savings - Explained!
Warm Home Discount Information
I really hope this quick mega digest guide helps you! As and when new 'Help & Support' content gets added to the community, I will also update it on this mega digest thread! 😀
Last edited by Rebecca; 04-01-23 at 14:39.