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Rebecca

Head of Community
  • 1,568
    Total posts
  • 625
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About Rebecca

Join date 09-11-20
Latest activity 14 Hours Ago

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Hi, I'm your Community Manager! πŸ˜€

To post a new thread about anything you like click here

Feel free to message me any time by clicking here πŸ€—

Rebecca's Activity

  • Meter not updating
    @clarkie911 Have you tried calling into the Utilita Contact Centre? An advisor will be able to open your account and investigate why it is not... see more
    Rebecca's Avatar
    by Rebecca
    • 6 Days Ago
    • 3
      Replies
    • 0
      Likes
    • 316
      Views
  • Accessible in home display
    @Disabledbutliving Hi there, firstly, sorry to hear that you are in this situation where you are unable to use your In-Home Display with the current... see more
    Rebecca's Avatar
    by Rebecca
    • 6 Days Ago
    • 1
      Replies
    • 0
      Likes
    • 263
      Views
  • Meter not updating
    @clarkie911 Hi there, have you submitted any meter readings at all of late? ​​​​​​​Rebecca see more
    Rebecca's Avatar
    by Rebecca
    • 1 Week Ago
    • 3
      Replies
    • 0
      Likes
    • 316
      Views
  • E7 Times - for your clarity
    We've had a few questions about what hours E7 meters operate in the daylight saving hours vs the winter months. So we wanted to get that clarified... see more
    Rebecca's Avatar
    by Rebecca
    • 1 Week Ago
    • 0
      Replies
    • 1
      Likes
    • 562
      Views
  • Refer a friend credit
    @Kerry That is more than OK and always happy to look into anything for you should you need me to as your Community Manager πŸ€— So pleased you are... see more
    Rebecca's Avatar
    by Rebecca
    • 1 Week Ago
    • 8
      Replies
    • 0
      Likes
    • 54642
      Views
  • Refer a friend credit
    @Kerry Hey there! I am so pleased you are happy and not had any issues. Utilita do not do the refer a friend anymore no. It may be a little... see more
    Rebecca's Avatar
    by Rebecca
    • 2 Weeks Ago
    • 8
      Replies
    • 0
      Likes
    • 54642
      Views
  • In Home Display Smart Meter
    Hey! Yes of course! 😊 It is customerservices@utilita.co.uk. Have you got the Utilita app My Utilita? This can show and give you access to a lot... see more
    Rebecca's Avatar
    by Rebecca
    • 2 Weeks Ago
    • 1
      Replies
    • 0
      Likes
    • 1033
      Views
  • clocks go forward but did your smart meter?.
    Hey @Frank1 😊 As we discussed in our private mails and you are happy for me to share the advice I had given you, for other members on E7 to be... see more
    Rebecca's Avatar
    by Rebecca
    • 3 Weeks Ago
    • 10
      Replies
    • 1
      Likes
    • 25191
      Views
  • clocks go forward but did your smart meter?.
    @Frank1 Hi there! πŸ‘‹ I have dropped you an update via our private mails we have been exchanging. Look forward to hearing back from you, and if you... see more
    Rebecca's Avatar
    by Rebecca
    • 4 Weeks Ago
    • 10
      Replies
    • 1
      Likes
    • 25191
      Views
  • Tariffs
    @Valerieg Hi there! I think the best thing to do is call into the Utilita contact centre and they can specifically access your individual account... see more
    Rebecca's Avatar
    by Rebecca
    • 4 Weeks Ago
    • 7
      Replies
    • 0
      Likes
    • 9125
      Views
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