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New to the Community
This is the place where you can introduce yourself, find out what the Community is all about and read our guidelines.37 Threads 398 Posts 0 Online viewersLast Post: Introduce yourself! byPosts: 398 / Threads: 37 / Online viewers: 0 -
Help & Support
Have a question? Post here and a community member will be happy to help you. You can also leave suggestions/feedback for our Community Manager to investigate too!1,160 Threads 3,298 Posts 26 Online viewersLast Post: Power Payback byPosts: 3,298 / Threads: 1,160 / Online viewers: 26 -
Off Topic
The place for you to share and discuss your interests and hobbies. Fancy discussing tech, music, games, TV and more? It's all here.86 Threads 295 Posts 5 Online viewersLast Post: Utilita Rewards and Life... byPosts: 295 / Threads: 86 / Online viewers: 5 -
Utilita Giving
Everything on our Charity Partners and latest charity work and news!22 Threads 43 Posts 0 Online viewersLast Post: Wipe/remove/clear DEBT byPosts: 43 / Threads: 22 / Online viewers: 0 -
Become a Bill Buster!
All the top tips on how to save energy at home.45 Threads 80 Posts 1 Online viewersLast Post: Spring Clean your way to a... byPosts: 80 / Threads: 45 / Online viewers: 1 -
Energy Hubs
Find out all the latest news and what’s going on in your local Utilita Energy Hub.16 Threads 21 Posts 6 Online viewersLast Post: Hun not connecting to meters byPosts: 21 / Threads: 16 / Online viewers: 6
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@jay Hi there! Nice to hear from you 🤗 So pleased to hear you like and think the initiative is a good idea. That is great to hear about the... see more
- 13 Hours Ago
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Brilliant idea and was very happy to participate. I am already a very low user of both fuels but often charge my car during afternoon and evening. I... see more
- 1 Day Ago
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@Xrissy Thank for confirming. Can you use the link in my signature below to private mail me your full address and best contact number - I can then... see more
- 3 Days Ago
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@foggii Hi there! Have you spoken to our Move In Team and provided a starting meter read - as well as letting them know you are the new occupier?... see more
- 3 Days Ago
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@Maxine Hi there! It sounds like they have become disconnected some how - this can come down to anything from connection issues, to signal strength... see more
- 3 Days Ago
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I can’t see my gas meter balance on my app it just shows we are not receiving data, been like this for ages how can I make it reconnect? It’s bad... see more
- 4 Days Ago
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Joined 09.11.23 paid £20 upfront and having used no more than £3 of energy Utilita are giving me an estimated £-28.58 of debt although all I have... see more
- 5 Days Ago
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@Tonytomo Hi there! Have you ever had one since you moved in to the property? Thanks, Rebecca see more
- 6 Days Ago
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smart meter display how do you get one or buy one see more
- 6 Days Ago
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Hi the transfer option on my app is not showing. see more
- 6 Days Ago
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The events usually happen once a week at the most. Rebecca see more
- 6 Days Ago
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@Xrissy @Xrissy Hi there 👋 I am not aware of any known issues at this point. Can I just check, are you doing the minimum transfer amount or... see more
- 6 Days Ago
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I sent you msg..thank you see more
- 6 Days Ago
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@Rebecca I've only been invited once on th 16th November and never again - was that it? see more
- 6 Days Ago
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@danielszekeli Hey Dan 👋 good to hear from you, and welcome back to Utilita! So, due to the complexity of this and to ensure that we sort your... see more
- 1 Week Ago
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hi, my apps not letting me transfer credit from one meter to the other. is the app not working properly? thank you see more
- 1 Week Ago
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Switched to you on the 20th this month,problems with smart meter,you had maitainance for them on the 21st,i charged my meters using the cards..in the... see more
- 1 Week Ago
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@Bunit Hi there 👋 Firstly a very warm welcome to the Community. As your Community Manager, I am very sorry to hear of your experience around... see more
- 1 Week Ago
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I’ve been with Utilita for over 7 years and have had an electricity smart meter for years but not the gas smart meter despite trying to get one... see more
- 1 Week Ago
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@Abby Hi there 👋 and welcome to the Community. Sorry to hear that you haven't managed to get this resolved. Can I ask firstly for more info... see more
- 1 Week Ago
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@Snowman Hi there! 😊 There is nothing wrong with being curious! As your Community Manager, I can assure you that there are valid winners, and... see more
- 1 Week Ago
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@mandaowen96 Hi there! Sorry to hear this! With this in mind - I would like to get an emergency call to you. Please can you use the link in... see more
- 1 Week Ago
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