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New to the Community
This is the place where you can introduce yourself, find out what the Community is all about and read our guidelines.37 Threads 398 Posts 33 Online viewersLast Post: Introduce yourself! byPosts: 398 / Threads: 37 / Online viewers: 33 -
Help & Support
Have a question? Post here and a community member will be happy to help you. You can also leave suggestions/feedback for our Community Manager to investigate too!1,160 Threads 3,298 Posts 124 Online viewersLast Post: Power Payback byPosts: 3,298 / Threads: 1,160 / Online viewers: 124 -
Off Topic
The place for you to share and discuss your interests and hobbies. Fancy discussing tech, music, games, TV and more? It's all here.86 Threads 295 Posts 32 Online viewersLast Post: Utilita Rewards and Life... byPosts: 295 / Threads: 86 / Online viewers: 32 -
Utilita Giving
Everything on our Charity Partners and latest charity work and news!22 Threads 43 Posts 10 Online viewersLast Post: Wipe/remove/clear DEBT byPosts: 43 / Threads: 22 / Online viewers: 10 -
Become a Bill Buster!
All the top tips on how to save energy at home.45 Threads 80 Posts 37 Online viewersLast Post: Spring Clean your way to a... byPosts: 80 / Threads: 45 / Online viewers: 37 -
Energy Hubs
Find out all the latest news and what’s going on in your local Utilita Energy Hub.16 Threads 21 Posts 29 Online viewersLast Post: Hun not connecting to meters byPosts: 21 / Threads: 16 / Online viewers: 29
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@jay Hi there! Nice to hear from you 🤗 So pleased to hear you like and think the initiative is a good idea. That is great to hear about the... see more
- 13 Hours Ago
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Brilliant idea and was very happy to participate. I am already a very low user of both fuels but often charge my car during afternoon and evening. I... see more
- 1 Day Ago
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@Xrissy Thank for confirming. Can you use the link in my signature below to private mail me your full address and best contact number - I can then... see more
- 3 Days Ago
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@foggii Hi there! Have you spoken to our Move In Team and provided a starting meter read - as well as letting them know you are the new occupier?... see more
- 3 Days Ago
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@Maxine Hi there! It sounds like they have become disconnected some how - this can come down to anything from connection issues, to signal strength... see more
- 3 Days Ago
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I can’t see my gas meter balance on my app it just shows we are not receiving data, been like this for ages how can I make it reconnect? It’s bad... see more
- 5 Days Ago
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Joined 09.11.23 paid £20 upfront and having used no more than £3 of energy Utilita are giving me an estimated £-28.58 of debt although all I have... see more
- 5 Days Ago
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@Tonytomo Hi there! Have you ever had one since you moved in to the property? Thanks, Rebecca see more
- 6 Days Ago
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smart meter display how do you get one or buy one see more
- 6 Days Ago
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Hi the transfer option on my app is not showing. see more
- 6 Days Ago
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The events usually happen once a week at the most. Rebecca see more
- 6 Days Ago
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@Xrissy @Xrissy Hi there 👋 I am not aware of any known issues at this point. Can I just check, are you doing the minimum transfer amount or... see more
- 6 Days Ago
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I sent you msg..thank you see more
- 6 Days Ago
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@Rebecca I've only been invited once on th 16th November and never again - was that it? see more
- 6 Days Ago
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@danielszekeli Hey Dan 👋 good to hear from you, and welcome back to Utilita! So, due to the complexity of this and to ensure that we sort your... see more
- 1 Week Ago
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hi, my apps not letting me transfer credit from one meter to the other. is the app not working properly? thank you see more
- 1 Week Ago
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Switched to you on the 20th this month,problems with smart meter,you had maitainance for them on the 21st,i charged my meters using the cards..in the... see more
- 1 Week Ago
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@Bunit Hi there 👋 Firstly a very warm welcome to the Community. As your Community Manager, I am very sorry to hear of your experience around... see more
- 1 Week Ago
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I’ve been with Utilita for over 7 years and have had an electricity smart meter for years but not the gas smart meter despite trying to get one... see more
- 1 Week Ago
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@Abby Hi there 👋 and welcome to the Community. Sorry to hear that you haven't managed to get this resolved. Can I ask firstly for more info... see more
- 1 Week Ago
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@Snowman Hi there! 😊 There is nothing wrong with being curious! As your Community Manager, I can assure you that there are valid winners, and... see more
- 1 Week Ago
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@mandaowen96 Hi there! Sorry to hear this! With this in mind - I would like to get an emergency call to you. Please can you use the link in... see more
- 1 Week Ago
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