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50,812members
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6,483Posts
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New to the Community
This is the place where you can introduce yourself, find out what the Community is all about and read our guidelines.36 Threads 430 Posts 1 Online viewersLast post: Introduce yourself! byPosts: 430 / Threads: 36 / Online viewers: 1 -
Help & Support
Have a question? Post here and a community member will be happy to help you. You can also leave suggestions/feedback for our Community Manager to investigate too!1,804 Threads 5,331 Posts 9 Online viewersLast post: EXCITING Monthly Prize... byPosts: 5,331 / Threads: 1,804 / Online viewers: 9 -
Community Competitions
Find our new and exciting Community competitions via Utilita Extra here, these competitions will be run for our Utilita Customers offering a wide range of prizes were excited to share to our loyal customers.2 Threads 5 Posts 0 Online viewersLast post: Rewards byPosts: 5 / Threads: 2 / Online viewers: 0 -
Community Updates
Stay in the loop with all the newest features, issues and announcements.12 Threads 21 Posts 0 Online viewersLast post: Christmas Holiday Opening... byPosts: 21 / Threads: 12 / Online viewers: 0 -
Off Topic
The place for you to share and discuss your interests and hobbies. Fancy discussing tech, music, games, TV and more? It's all here.59 Threads 248 Posts 0 Online viewersLast post: Iv put money on the wrong... byPosts: 248 / Threads: 59 / Online viewers: 0 -
Utilita Giving
Everything on our Charity Partners and latest charity work and news!2 Threads 5 Posts 0 Online viewersLast post: Just a thought byPosts: 5 / Threads: 2 / Online viewers: 0 -
Energy Bills Explained
All the top tips on how to save energy at home.47 Threads 83 Posts 1 Online viewersLast post: wye is electric so mutch byPosts: 83 / Threads: 47 / Online viewers: 1 -
Energy Hubs
Find out all the latest news and what’s going on in your local Utilita Energy Hub.4 Threads 5 Posts 0 Online viewersLast post: How do I get my son on this... byPosts: 5 / Threads: 4 / Online viewers: 0
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We are THRILLED to let you know that from June 1st we will be starting a MONTHLY prize draw for all of our Verified Community Members (you must be a... see more
- 6 Hours Ago
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We are THRILLED to let you know that from June 1st we will be starting a MONTHLY prize draw for all of our Verified Community Members (you must be a... see more
- 6 Hours Ago
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sorry, but Pete: "It can take a few days for the meters to update fully" This is a bit annoying, It's been many months in my case. And still... see more
- 1 Day Ago
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Sorry to hear this! Can you drop me a direct mail using the link in my signature with your customer reference number, so I can pop this over to the... see more
- 1 Day Ago
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@Rebecca Hi, I have just received a txt msg to say that I had two power ups early this year 23/1/26 and 2/2/26 and that you made an error and are... see more
- 1 Day Ago
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@Maxj Hi there, have you tried putting in your top-up code manually? It may be that your main meter was low signal at the time of topping-up. ... see more
- 1 Day Ago
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Anyone else had a problem with top ups this weekend , made a payment on Saturday morning and still not showing in balance see more
- 1 Day Ago
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Following the most recent issue with Power up, we are pleased to announce that we have now successfully deployed a solution for resolving the error... see more
- 1 Day Ago
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Update: We have now successfully deployed a solution for resolving the error issue with Power Ups. This went live last Tuesday, and we’ve been... see more
- 2 Days Ago
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Hi PeteC, Thanks for your message. I am currently at the airport going on holiday. I'll let you know when I'll be back home. Thanks see more
- 2 Days Ago
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Hey @JuliePhillips Ah that's so kind, thank you! It's what we're here for though, and if there is anything we can do to help in the future, please... see more
- 2 Days Ago
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I can not thank @PeteC & @Utilita enough for your help. I was so worried about my electric going off. Without your help I'd be without my fridge,... see more
- 2 Days Ago
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Hi @Pwstca Thanks for your message - It can take a few days for the meters to update fully, but I can give you a heads up to see how that process... see more
- 2 Days Ago
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Hi @JuliePhillips Thanks for your message - we can absolutely help you! Your friendly credit will end at 10am this morning, and won't be able... see more
- 2 Days Ago
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I'm embarrassed to say I'm currently on emergency gas & I've run out of emergency electric. thankfully friendly credit has kept my electric on, but... see more
- 2 Days Ago
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Hi everyone. Had my smart meters coms replaced yesterday and brand new smart display installed and guess what? Estimated meters balance again😂 ... see more
- 4 Days Ago
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Hi Emma Thanks for taking the time to leave a post on the community. That sounds really odd, and we definitely want to investigate this further... see more
- 1 Week Ago
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I called Utilita yesterday to get an account set up. I did use their online form a month ago but I got no reply. After speaking to multiple people on... see more
- 1 Week Ago
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@clarkie911 Have you tried calling into the Utilita Contact Centre? An advisor will be able to open your account and investigate why it is not... see more
- 2 Weeks Ago
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@Disabledbutliving Hi there, firstly, sorry to hear that you are in this situation where you are unable to use your In-Home Display with the current... see more
- 2 Weeks Ago
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Hello apologies for any errors I'm visually impaired. I am my mother's carer & I am registered visually impaired My mother has cataracts &... see more
- 2 Weeks Ago
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Hi Rebecca, I am on pay as you go? I really would like a ££ value left for both Electricity & Gas? see more
- 2 Weeks Ago
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@clarkie911 Hi there, have you submitted any meter readings at all of late? Rebecca see more
- 2 Weeks Ago
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My meter is not updating and is providing estimates. How can I get this resolved see more
- 2 Weeks Ago
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We've had a few questions about what hours E7 meters operate in the daylight saving hours vs the winter months. So we wanted to get that clarified... see more
- 3 Weeks Ago
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