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New to the Community
This is the place where you can introduce yourself, find out what the Community is all about and read our guidelines.37 Threads 406 Posts 7 Online viewersLast Post: Introduce yourself! byPosts: 406 / Threads: 37 / Online viewers: 7 -
Help & Support
Have a question? Post here and a community member will be happy to help you. You can also leave suggestions/feedback for our Community Manager to investigate too!1,296 Threads 3,678 Posts 32 Online viewersLast Post: In home display byPosts: 3,678 / Threads: 1,296 / Online viewers: 32 -
Off Topic
The place for you to share and discuss your interests and hobbies. Fancy discussing tech, music, games, TV and more? It's all here.88 Threads 298 Posts 5 Online viewersLast Post: Prize winners byPosts: 298 / Threads: 88 / Online viewers: 5 -
Utilita Giving
Everything on our Charity Partners and latest charity work and news!24 Threads 46 Posts 3 Online viewersLast Post: Kenilworth Road open for... byPosts: 46 / Threads: 24 / Online viewers: 3 -
Become a Bill Buster!
All the top tips on how to save energy at home.47 Threads 82 Posts 6 Online viewersLast Post: What Energy High 5 Actions do... byPosts: 82 / Threads: 47 / Online viewers: 6 -
Energy Hubs
Find out all the latest news and what’s going on in your local Utilita Energy Hub.16 Threads 21 Posts 5 Online viewersLast Post: Hun not connecting to meters byPosts: 21 / Threads: 16 / Online viewers: 5
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@Jacci Sorry to hear this! Can I ask what it's displaying on the screen? Rebecca see more
- 17 Hours Ago
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My in home display wont connect i have tried everything and its standing opposite electric meter see more
- 18 Hours Ago
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The £50 I put on for gas is now showing on the unit but nothing for the £50 on the electric, so I can see how much credit I have and usage for has... see more
- 1 Day Ago
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@Ginasmiffy Can I just check, is this just the In Home Display or is this not showing on the app either for your top-up & balance for electric? ... see more
- 3 Days Ago
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@foggii Sorry to hear this! That is certainly not helpful! As the nature of this question is account specific, can you private message me your... see more
- 3 Days Ago
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I've had a smart meter for has and electricity today, the hand unit is showing has but not electric, I topped both up by £50. Using the app but... see more
- 5 Days Ago
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@prakash1160 Hi there 👋 AutoPay is linked directly to the saved card, due to how the permissions around taking the payments are. With this in... see more
- 5 Days Ago
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Message saying reply YES to short code to 88454 and I will be called back to arrange a visit but having tried several time I get a 'not sent' from my... see more
- 5 Days Ago
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Hey I have been waiting now for the unit rates I am charged to drop in line with the July 1st Price Cap. But they have not. Can anyone advise when... see more
- 6 Days Ago
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I have a new Debit card which I have updated and saved as default card but can't delete the old one as it is linked to auto-pay. Any suggestions how... see more
- 6 Days Ago
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@Gosport69 Hi there - we are no longer taking on any new customers at present. Sorry for any disappointment this causes. We do not have any future... see more
- 1 Week Ago
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When will Utilita start taking new customers please? The phone number say 'this line is only for new customers, than they go on to tape on how to... see more
- 1 Week Ago
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@Trickye Hi there! How strange, I have never heard that before! Is there anything else that may be causing this to interfere with with the main gas... see more
- 1 Week Ago
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@melissa26503 Hi there, As I have explained before, you are not forced to use Friendly Credit hours - it is purely there to stop people going off... see more
- 1 Week Ago
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@Jacci Morning! 👋 Nice to hear from you and hope you're well. Welcome to the Community and lovely to hear from you. Wow that is so great to... see more
- 1 Week Ago
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I have topped up my electric meter since last week £90 to only got £5 plus my emergency credit yea it went over on to friendly credit this is the... see more
- 1 Week Ago
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Hi all I have a issue with my outside gas meter that keeps making a loud vibration noise whenever I turn on the tap or heating, can't seem to find... see more
- 1 Week Ago
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@Rebecca hello im jackie a carer from sunderland i am about to switch to utilita in 2 days 😃 see more
- 2 Weeks Ago
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