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- Older Activity
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That's worrying... I was pretty excited about the idea I'd get live readings rather than estimates on my app.... Edit: I've managed to connect it... see more
- 12 Hours Ago
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19Replies
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106637Views
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I hope it works out for you. But I’ve pretty much given up hope. see more
- 14 Hours Ago
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19Replies
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I've had the same thing. But I only had new meters installed yesterday.. I've been hoping it will catch up today. But so far it's still using... see more
- 22 Hours Ago
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19Replies
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Hi @SarW Thanks for your post. I've sent you a DM requesting some more information, so I can look at the signal issues and see if we can get this... see more
- 1 Day Ago
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1Replies
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1Likes
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156Views
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Hi @NicolaHardie93 Thanks for your post, I've sent you a DM to request some more information so we can look into this for you. Many thanks... see more
- 1 Day Ago
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1Replies
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129Views
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£40 has been taken out my savings account on the 17th of January, why is this? I wasn’t even in the country, where has this money gone? see more
- 1 Day Ago
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1Replies
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129Views
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So this weekend I tried to top up my gas and electric as far as I knew the top up went through, a few hours later I checked and the gas and electric... see more
- 1 Day Ago
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156Views
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Hi @BunnyDolly99 Thanks for your post. As far as I understand, there's no issue anymore with transferring credit between meters. There was a... see more
- 2 Days Ago
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1Replies
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182Views
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I just wonder if it's been fixed. I don't want to transfer just incase it disappears again and I have to go through the rigmarole of getting it... see more
- 2 Days Ago
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182Views
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Thanks Pete. I replied with details this morning see more
- 5 Days Ago
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2Replies
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756Views
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Hi @Dizib Thanks for your post - I've sent you a DM to request some more information from you. Once I have this, I'll be able to check this out... see more
- 5 Days Ago
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2Replies
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0Likes
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756Views
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I just got a new gas and electric meter installed last week. (TUESDAY). Electricity showed up great as usual. But gas failed to show correct amounts.... see more
- 5 Days Ago
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2Replies
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0Likes
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756Views
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had first one smashed in post when on 3 months for replacement ihd due to not being in stock see more
- 6 Days Ago
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23Replies
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What can you do to help withy transfer credit going missing, please see more
- 1 Week Ago
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2Replies
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1561Views
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Hi @Leaksy69 Thanks for your post - I've sent you a DM requesting more information, so I can look into this further for you. Many thanks... see more
- 1 Week Ago
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2Replies
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1561Views
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I tried to transfer £170 from electric and the money has gone from electric and just disappeared, please can you help see more
- 1 Week Ago
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2Replies
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Hi @Timbo Thanks for your message - that does seem a bit strange! I'll DM you to request some account information, then I'll take a look and... see more
- 1 Week Ago
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1Replies
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565Views
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After getting my warm discount of £150, I moved £50 to the gas. There seems to be more than I anticipated. It may be I have won one of those £50 top... see more
- 1 Week Ago
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1Replies
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0Likes
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565Views
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Hi @Chriskimba Absolutely not a problem at all - that's what we're here for! I'm going to DM you to request some information about your... see more
- 1 Week Ago
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5Replies
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1744Views
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@PeteC Sorry to be a pain I have done what you suggested and still nothing , tried it with a few other apps too make sure I was doing it right and... see more
- 1 Week Ago
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5Replies
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1744Views
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Hi @Chriskimba You've got this! I believe in you! Once you've googled how to clear the cache, it's straightforward! Thanks! Pete see more
- 1 Week Ago
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5Replies
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@PeteC thank you for getting back to me I’m not savvy with things like this but I will definitely have a go. Wish me luck see more
- 1 Week Ago
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5Replies
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1744Views
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