utilita.co.uk

Welcome to the Community

Get useful advice, and answers to your questions from other community members when you need it. It's a place for you to share your own knowledge and experiences. Join the Community today to stay in the know!

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    1. New to the Community

      This is the place where you can introduce yourself, find out what the Community is all about and read our guidelines.
      37 Threads 406 Posts 42 Online viewers
      Last Post: Introduce yourself! by
      Rebecca
      Posts: 406 / Threads: 37 / Online viewers: 42

    2. Help & Support

      Have a question? Post here and a community member will be happy to help you. You can also leave suggestions/feedback for our Community Manager to investigate too!
      1,326 Threads 3,767 Posts 292 Online viewers
      Last Post: Refer a friend by
      Desmond
      Posts: 3,767 / Threads: 1,326 / Online viewers: 292

    3. Off Topic

      The place for you to share and discuss your interests and hobbies. Fancy discussing tech, music, games, TV and more? It's all here.
      88 Threads 298 Posts 61 Online viewers
      Last Post: Prize winners by
      Rebecca
      Posts: 298 / Threads: 88 / Online viewers: 61

    4. Utilita Giving

      Everything on our Charity Partners and latest charity work and news!
      24 Threads 46 Posts 49 Online viewers
      Last Post: Kenilworth Road open for... by
      Rebecca
      Posts: 46 / Threads: 24 / Online viewers: 49

    5. Become a Bill Buster!

      All the top tips on how to save energy at home.
      47 Threads 82 Posts 46 Online viewers
      Last Post: What Energy High 5 Actions do... by
      Rebecca
      Posts: 82 / Threads: 47 / Online viewers: 46

    6. Energy Hubs

      Find out all the latest news and what’s going on in your local Utilita Energy Hub.
      16 Threads 21 Posts 61 Online viewers
      Last Post: Hun not connecting to meters by
      Rebecca
      Posts: 21 / Threads: 16 / Online viewers: 61
    • Refer a friend
      Thanks, I have someone who is looking for my referral. see more
      by Desmond
      • 1 Day Ago
      • 3
        replies
      • 0
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      • 20678
        views
    • Refer a friend
      @Desmond Thanks for updating your post with a screen shot, I will alert this to my App Team now and see why this may be happening. I will update... see more
      by Rebecca
      • 1 Day Ago
      • 3
        replies
      • 0
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      • 20678
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    • In home display stuck on connecting screen
      @Lawrence2021 Hey there! Ok - would you mind sending me your customer ref number via private mail, just so I can get one of my customer experience... see more
      by Rebecca
      • 2 Days Ago
      • 3
        replies
      • 0
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      • 19653
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    • In home display stuck on connecting screen
      Hi Rebecca Yes i rang on friday and was advised to see if it worked until today which it hasn't, so i'll be ringing today for a replacement, Thanks... see more
      by Lawrence2021
      • 2 Days Ago
      • 3
        replies
      • 0
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      • 19653
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    • In home display stuck on connecting screen
      @Lawrence2021 Sorry to hear this - it sounds like a technical issue. Have you tried calling up the main contact centre line about this? They will be... see more
      by Rebecca
      • 3 Days Ago
      • 3
        replies
      • 0
        thumbs up
      • 19653
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    • In home display stuck on connecting screen
      Hi, can i get some help with my Utilita in home display please, It won't go past the connecting screen all of a sudden, when switched on, I... see more
      by Lawrence2021
      • 1 Week Ago
      • 3
        replies
      • 0
        thumbs up
      • 19653
        views
    • Utilita Extra: Presale Tickets
      Howdy wonderful Utilita Community, How many of you use Utilita Extra? There's new and exciting feature! As a Utilita customer, you can access... see more
      by Rebecca
      • 1 Week Ago
      • 0
        replies
      • 0
        thumbs up
      • 5747
        views
    • My Utilita - Two Step Verification
      Hello Utilita Community! Keeping your My Utilita account safe & secure is important! The Utilita App Team have worked hard to add in a 2-Step... see more
      by Rebecca
      • 1 Week Ago
      • 0
        replies
      • 0
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      • 5436
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    • Refer a friend
      @Desmond Hey there! Hope you are well? 🤗 This video should help point out how to find it - you may need to update your phone software version/app... see more
      by Rebecca
      • 1 Week Ago
      • 3
        replies
      • 0
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      • 20678
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    • Refer a friend
      Where can I find my unique link for refer a friend. I have looked all over the app asked the hopeless robot assistant and found nothing. see more
      by Desmond
      • 1 Weeks Ago
      • 3
        replies
      • 0
        thumbs up
      • 20678
        views
    • Try to get Smart Meter fitted
      Hi Gosport69 I am sorry to hear about this this sounds like you will need to speak with one of our agents, in order for me to be able to look into... see more
      by Dean
      • 3 Weeks Ago
      • 1
        replies
      • 0
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      • 20540
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    • Try to get Smart Meter fitted
      Could you please give me the make and model of the Smart Meter you can/do supply so I can get more info on that model to help me intergrade with the... see more
      by Gosport69
      • 3 Weeks Ago
      • 1
        replies
      • 1
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      • 20540
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    • August billing
      This sounds like you may need to speak to one of our agent on the phone as they will also need to check the account too look into this further,. ... see more
      by Dean
      • 3 Weeks Ago
      • 3
        replies
      • 0
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      • 69689
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    • August billing
      @Rebecca usually in app but it’s not in My Utilita either. Well overdue now. see more
      by MoW
      • 3 Weeks Ago
      • 3
        replies
      • 0
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      • 69689
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    • Ihd connectiob
      @Jacci Had mine about 6 months and never connected see more
      by Dell681
      • 3 Weeks Ago
      • 4
        replies
      • 0
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      • 175550
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    • In Home Display
      @DerekIFox I have replied to you private mail 🤗 see more
      by Rebecca
      • 3 Weeks Ago
      • 1
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      • 0
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      • 42511
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    • No connection
      @Seanpalmer1969 I am so pleased 🤗 see more
      by Rebecca
      • 3 Weeks Ago
      • 3
        replies
      • 0
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      • 69499
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    • In Home Display
      My in home display has been showing "awaiting data" for about 4 days. Going to another screen I am informed that the Internet connection is OK. My... see more
      by DerekIFox
      • 3 Weeks Ago
      • 1
        replies
      • 0
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      • 42511
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    • No connection
      @Rebecca, got it sorted thank you 🙏🏻❤️ see more
      by Seanpalmer1969
      • 4 Weeks Ago
      • 3
        replies
      • 1
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      • 69499
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