- Older Activity
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I have completed on a property where Utilita supply the gas and electric via a smart metre. I want to transfer the account into my name however on... see more
- 13 Hours Ago
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When did you last see your boiler? Many of us are guilty of neglecting the boiler cupboard, but what if we told you there’s a £79 saving to be made... see more
- 14 Hours Ago
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Sherbert35 Hello there. I do not think it sounds like there is anything wrong with your meter, and even if your meter was faulty - it would not show... see more
- 14 Hours Ago
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My smart meter has started to go a little crazy over the past few days,to watch 2 TVs and use an Xbox it is costing about 20pence an hour and to use... see more
- 14 Hours Ago
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Do you want to receive free Utilita Broadband until 1 November 2022? To find out more, read our recent post to see how you can take part! 🤩 ... see more
- 17 Hours Ago
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Hi Calder123, I am sorry to hear about this, Utilita phone lines have seen an increase in calls due to the ongoing energy crisis, If you are ever... see more
- 19 Hours Ago
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I've been trying to phone Utilita to speak to someone regarding who actually supplies my electricity. Every time I phone Utilita, i've been waiting... see more
- 2 Days Ago
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Hi wondering if anyone can help me I'm having trouble topping up on the utilita app it just keep redirecting me to the online top up e-card...is... see more
- 3 Days Ago
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Held every year on 21 May, World Day for Cultural Diversity for Dialogue and Development offers an opportunity to highlight the richness of the... see more
- 3 Days Ago
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Update : The engineer installed the smart meter and took the faulty meter with him. The smart meter is not getting signals as it is in basement and I... see more
- 4 Days Ago
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Betsie Oh wow - it sounds like you have had such an interesting life! Where is your favorite placed you've lived? I have been to both Glasgow and... see more
- 4 Days Ago
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Hi Tezza99 The smart meter is the one with the red and blue buttons and keypad, what you refer to is the IHD. The top ups are designed to go on... see more
- 4 Days Ago
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Thanks, we don’t have a smart meter, would that mean that would have had to enter the code into the meter that was text to me? I understand the... see more
- 4 Days Ago
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Hi treborsoul This is a simple fix that will require a call to customer services. They can be contacted on 0330 333 7442 Monday to Friday 8am -... see more
- 4 Days Ago
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Hi @Tezza99, The smart meters are designed to upload top ups automatically within a few minutes and up to 30 min maximum for the gas, however... see more
- 4 Days Ago
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Hi, what happens if I don’t put the code that is texted to me after I’ve done a telephone top up into the meter? Is it credited back to your account? see more
- 5 Days Ago
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Hi people, Yes i've tried placing it closer, turning it off for a while, talking softly and stroking it , but our new geo IHD will not connect to the... see more
- 5 Days Ago
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We have an exclusive, ‘Community Member only’ opportunity to get involved and test a BRAND NEW Utilita product that we are bringing to the... see more
- 5 Days Ago
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Hi seanpalmer69, I have sent you a private message to assist with resetting your password. We do have other ways to top up such as at a Paypoint... see more
- 1 Week Ago
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Thanks cat I've done that and guess what nothing there and I need to top up but I can't because I can't use the app and don't have any cards 🤬🤬🤬 see more
- 1 Week Ago
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Hi seanpalmer69 Please check your junk/spam as the password reset emails do sometimes go to this inbox if the email address is not recognised by... see more
- 1 Week Ago
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How can I reset my password, I've been waiting for 2 days for an email to reset my password and still haven't received one and I can't use the app... see more
- 1 Week Ago
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Rebecca thank you I am from Glasgow but live in livingston now my husband was in the army for 22yrs so we travelled a lot we have 4 children born in... see more
- 1 Week Ago
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👀👀👀 sounds very interesting, I’m looking forward to it 😃 see more
- 1 Week Ago
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Thank you 😊 It’s my pleasure offering money saving tips to our community that also helps our environment 💚 see more
- 1 Week Ago
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DJSteve Sorry to hear this! Can you pop me a private message with your full address and customer reference number and I can get a member of our... see more
- 1 Week Ago
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Abim Oh no - sorry to hear this. Can I confirm whether or not you are still facing these issues? Thanks, Rebecca - your Community Manager see more
- 1 Week Ago
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Jobie An absolute pleasure - apologies for my late reply, I have been on holiday 😀 Hope you are well? see more
- 1 Week Ago
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Helllllooooo @kkamaleshkar 😀 Soooo nice to e-meet you! Welcome to Utilita and welcome to the Utilita Community! We would love to hear a but... see more
- 1 Week Ago
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