[Rebecca]

Hello Utilita Community! 👋

I wanted to take the time to update you on a slight change that will be happening here on the Utilita Community.

As of next Monday 17 March 2025, I will be taking a years leave. This will mean that I will not be active here on the Community as your Community Manager.

However, worry not! This will not impact the Community, and the supportive and safe, friendly environment that we always work hard to maintain!

I will be handing over Community Management duties to three of my very capable Utilita colleagues.
This means that all private mails and enquires should be sent to them, and they will also between the three of them, be replying to your posts where appropriate/where a fellow member has not replied to you.

Let me introduce them to you! 🤗🤩
@PeteC, @Dean and @WilliamB.

They will introduce themselves in the comments section below! 👇

I hope everyone has a wonderful year ahead - and I will speak to you all again in a years time, and be sure to announce when I am back! 🤗

[PeteC]

Hi everyone!

I'm @PeteC, and I am part of Utilita's Customer Experience team. I've been with the company about a year, but have worked in the energy industry for about 16 years, so I'm happy to answer any questions related to the industry for you! I'll be making some posts over the coming weeks about how the industry works, to try and break down the myths that surround bills, payments, meters and much more!

Outside of work, I'm a huge Brighton and Hove Albion fan (I live on the south coast!), and I enjoy most sports, spending time with my friends, and more importantly, spending time with their pets!

I'm really keen to get to know as many people on here as I can, so please drop a reply to this and let us know who you are!

Speak to you all soon!
Pete

[Dean]

Hello all!
I'm @Dean, and I am also part of Utilita's Customer Experience team. You may recognise me as I have helped Rebecca on the community for the last few years, and stepped in when Rebecca has been away on the odd day or week!

I've been with the company about 4 years, and have had many interactions with customers and members! Often chatting about members experience in their day-to-day lives and how they use and perceive their energy.

Please don’t hesitate to drop me a private mail anytime. You can do this my clicking the link in my signature.

Look forward to chatting and getting to know you all more!
Kindest Regards, Dean!

[WilliamB]

Hi Everyone,

I'm William, and I'll be one of your community managers alongside @PeteC and @Dean, while @Rebecca is away. I work in Utilita's Customer Experience team, and have been with the company for around 5 years now. I'm looking forward to getting to know you all, and helping with any issues or questions you may have. If you ever want to reach out, please don't hesitate to send me a direct message.

Thanks,
William