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Dean

Community Manager
  • 225
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  • 60
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About Dean

Join date 15-12-20

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I am one of your Community Managers! πŸ˜€

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Feel free to message me any time by clicking here πŸ€—

Dean's Activity

  • How much do I need to top-up?
    @JuliePhillips I am sorry to hear that your are running low on credit, You’re right that if you’ve already reached the Β£50 Power Up limit,... see more
    Dean's Avatar
    by Dean
    • 3 Days Ago
    • 3
      Replies
    • 1
      Likes
    • 109
      Views
  • No warning message ?
    Hi ​​​@Jimbo1467, I am sorry to hear about this and the issues you have had with the low alert notification - I would also like to apologise for... see more
    Dean's Avatar
    by Dean
    • 6 Days Ago
    • 3
      Replies
    • 0
      Likes
    • 212
      Views
  • In home display
    Hi @Samann Thank you for providing that information - this is probably being caused then because of it being a IHD provided by OVO and not Utilita... see more
    Dean's Avatar
    by Dean
    • 2 Weeks Ago
    • 3
      Replies
    • 0
      Likes
    • 333
      Views
  • CLOSED WIN a Yearly Merlin Pass for the Whole Family
    Hi @Rach7 Good luck! 🀞 I really hope you’re in with a chance. Which Merlin park would your children be most excited to visit if you won? ... see more
    Dean's Avatar
    by Dean
    • 2 Weeks Ago
    • 31
      Replies
    • 1
      Likes
    • 5011
      Views
  • In home display
    Hi @Samann I am currently enquiring with a few other teams why this is as I have not come across this before - Is this still happening now? What... see more
    Dean's Avatar
    by Dean
    • 2 Weeks Ago
    • 3
      Replies
    • 0
      Likes
    • 333
      Views
  • POWER UP – our top priority
    Hi @stj2006 Rebecca will be back on Tuesday and will be able to respond to your direct message, As far as I am aware this is still being looked... see more
    Dean's Avatar
    by Dean
    • 2 Weeks Ago
    • 5
      Replies
    • 0
      Likes
    • 7086
      Views
  • CLOSED WIN a Yearly Merlin Pass for the Whole Family
    Hi @Owendavison98 Theme park birthday sounds amazing :) Good Luck see more
    Dean's Avatar
    by Dean
    • 2 Weeks Ago
    • 31
      Replies
    • 2
      Likes
    • 5011
      Views
  • CLOSED WIN a Yearly Merlin Pass for the Whole Family
    @Chips That Sounds Wonderful :) Good Luck see more
    Dean's Avatar
    by Dean
    • 2 Weeks Ago
    • 31
      Replies
    • 1
      Likes
    • 5011
      Views
  • Top ups
    Hi @Helenrossb There could be multiple different reasons the most common being low communications with the meter first can you confirm on the main... see more
    Dean's Avatar
    by Dean
    • 3 Weeks Ago
    • 1
      Replies
    • 0
      Likes
    • 1045
      Views
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