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PeteC

Community Manager
  • 105
    Total posts
  • 6
    Likes received

About PeteC

Join date 09-09-24
Latest activity 3 Days Ago

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I am one of your Community Managers! πŸ˜€

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Feel free to message me any time by clicking here πŸ€—

PeteC's Activity

  • Your smart meter update been rescheduled
    Hi Stan Thanks for your message - I've sent you a DM about this. Thanks Pete see more
    PeteC's Avatar
    by PeteC
    • 5 Days Ago
    • 14
      Replies
    • 0
      Likes
    • 112669
      Views
  • Changes to our Additional Support Credit (ASC) process
    Hi All We want to let you know about a change to the way that we will provide Additional Support Credit - or Financial Assistance - to our... see more
    PeteC's Avatar
    by PeteC
    • 1 Week Ago
    • 0
      Replies
    • 0
      Likes
    • 2785
      Views
  • Update to Ongoing In Home Display and App Issues
    Hi all Thanks so much for your responses to this. We believe that the app issues you've been experiencing have now been resolved, but if you do... see more
    PeteC's Avatar
    by PeteC
    • 2 Weeks Ago
    • 9
      Replies
    • 0
      Likes
    • 19673
      Views
  • Scam Alert: Warm Home Discount
    Hi All We’ve seen an increase in scam messages about the Warm Home Discount. Please keep these important points in mind: You do not need to... see more
    PeteC's Avatar
    by PeteC
    • 2 Weeks Ago
    • 0
      Replies
    • 0
      Likes
    • 2147
      Views
  • In home display
    Hi @Chaywood38 Thanks for your post! Drop me a DM with some account information, I'll take a look at your meters. If your meters are 6 years old,... see more
    PeteC's Avatar
    by PeteC
    • 3 Weeks Ago
    • 1
      Replies
    • 0
      Likes
    • 9532
      Views
  • n home display why??
    Hi @Frank1 Thanks for your post - and your 5* review! My colleague showed me this morning, and I'm delighted that we managed to get your meters... see more
    PeteC's Avatar
    by PeteC
    • 3 Weeks Ago
    • 1
      Replies
    • 0
      Likes
    • 9340
      Views
  • Electric not working on phone app
    Hi @Mischief69i Thanks for your post! I'd love to have a look into this in a bit more detail for you, and see what I can do to help - if you drop... see more
    PeteC's Avatar
    by PeteC
    • 3 Weeks Ago
    • 3
      Replies
    • 0
      Likes
    • 14530
      Views
  • Meter update
    Hi @Tracy2008 Thanks for your post! As @Frank1 has mentioned, your meters may not have the ability to connect to our systems due to their age - if... see more
    PeteC's Avatar
    by PeteC
    • 3 Weeks Ago
    • 3
      Replies
    • 0
      Likes
    • 14819
      Views
  • Bills
    Hi @Isabel Thanks for getting in touch! If you think your bill is incorrect, I'd absolutely recommend giving our Customer Services team a call... see more
    PeteC's Avatar
    by PeteC
    • 3 Weeks Ago
    • 1
      Replies
    • 0
      Likes
    • 9058
      Views
  • Electric Vehicle tariff
    Hi @Rad Thanks for your post! Currently, we don't offer an EV specific tariff - it's something our product team are looking at, and something... see more
    PeteC's Avatar
    by PeteC
    • 3 Weeks Ago
    • 1
      Replies
    • 0
      Likes
    • 8790
      Views
  • Win Tickets to Jason Derulo!
    WE'RE BACK WITH OUR SECOND COMMUNITY EXCLUSIVE COMPETITION! Want to see Jason Derulo live at Utilita Arena Birmingham? We’re giving one lucky... see more
    PeteC's Avatar
    by PeteC
    • 3 Weeks Ago
    • 0
      Replies
    • 0
      Likes
    • 5476
      Views
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