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PeteC

Community Manager
  • 85
    Total posts
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About PeteC

Join date 09-09-24
Latest activity 9 Hours Ago

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I am one of your Community Managers! πŸ˜€

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Feel free to message me any time by clicking here πŸ€—

PeteC's Activity

  • John Bishop Tickets - WE HAVE A WINNER
    Hi all! Earlier this month, we ran our first Utilita Community competition to win 2x tickets to see John Bishop at the Utilita Arena in... see more
    PeteC's Avatar
    by PeteC
    • 10 Hours Ago
    • 0
      Replies
    • 0
      Likes
    • 47
      Views
  • Win tickets to see John Bishop!
    Hi All This competition has now CLOSED. Thank you to everyone who has participated, and we'll be in touch with the lucky winner over the next... see more
    PeteC's Avatar
    by PeteC
    • 2 Days Ago
    • 1
      Replies
    • 0
      Likes
    • 1750
      Views
  • Changes to our Pay Monthly Tariffs - Effective 1st October
    Hi everyone, We wanted to let you know about an upcoming change to our Pay Monthly tariffs (those paid by Direct Debit, Billpay card, or monthly... see more
    PeteC's Avatar
    by PeteC
    • 2 Days Ago
    • 2
      Replies
    • 0
      Likes
    • 432
      Views
  • Money
    Hi @Traceyann and @stevieinUK Thanks for letting me know. We are aware of some ongoing issues with the way the MyUtilita app is performing at the... see more
    PeteC's Avatar
    by PeteC
    • 1 Week Ago
    • 5
      Replies
    • 0
      Likes
    • 7419
      Views
  • Out of emergency electricity credit
    Hi Kerry Thanks for letting us know - I'm really pleased that you were able to get some support, and if there is anything we can do in the future,... see more
    PeteC's Avatar
    by PeteC
    • 1 Week Ago
    • 3
      Replies
    • 0
      Likes
    • 6379
      Views
  • Win tickets to see John Bishop - LESS THAN A WEEK TO GO!
    There's less than a week to go until we give away a pair of tickets to see John Bishop live at the Utilita Arena in Birmingham! We are excited to... see more
    PeteC's Avatar
    by PeteC
    • 1 Week Ago
    • 0
      Replies
    • 0
      Likes
    • 1637
      Views
  • Money
    Hi @Traceyann Thanks for getting in touch! Are you referring to the app or the In Home Display in your house? This change could be down to a... see more
    PeteC's Avatar
    by PeteC
    • 1 Week Ago
    • 5
      Replies
    • 0
      Likes
    • 7419
      Views
  • Out of emergency electricity credit
    Hi Kerry Thanks for posting. I would absolutely recommend giving our Customer Services team a call - depending on your circumstances they may... see more
    PeteC's Avatar
    by PeteC
    • 1 Week Ago
    • 3
      Replies
    • 0
      Likes
    • 6379
      Views
  • Utilita
    Hi @Gramz Thanks for getting in touch! Please accept my apologies for the delayed response. I'd recommend in the first instance, to uninstall... see more
    PeteC's Avatar
    by PeteC
    • 1 Week Ago
    • 1
      Replies
    • 0
      Likes
    • 2909
      Views
  • Today is World Literacy Day!
    At Utilita, we know that knowledge = power! Whether it’s understanding your energy usage or getting lost in a brilliant book, words have the... see more
    PeteC's Avatar
    by PeteC
    • 1 Week Ago
    • 0
      Replies
    • 0
      Likes
    • 1761
      Views
  • Your smart meter update been rescheduled
    Hi Stan Thanks for you messge - I've DM'ed you directly with some further news. Many thanks ​​​​​​​Pete see more
    PeteC's Avatar
    by PeteC
    • 1 Week Ago
    • 9
      Replies
    • 0
      Likes
    • 38833
      Views
  • Your smart meter update been rescheduled
    Hi @STG Thanks for your message, I have dropped you a Direct Message with an update! Many thanks ​​​​​​​Pete see more
    PeteC's Avatar
    by PeteC
    • 2 Weeks Ago
    • 9
      Replies
    • 0
      Likes
    • 38833
      Views
  • Welcome to our new Community Competitions section!
    Hi Everyone! We're really excited to be bringing you a new Competitions section! Going forward, we'll be offering regular competitions to win... see more
    PeteC's Avatar
    by PeteC
    • 2 Weeks Ago
    • 0
      Replies
    • 0
      Likes
    • 4569
      Views
  • Welcome to our new Community Competitions section!
    Hi Everyone! We're really excited to be bringing you our new Competitions section! Going forward, we'll be offering regular competitions to win... see more
    PeteC's Avatar
    by PeteC
    • 2 Weeks Ago
    • 0
      Replies
    • 0
      Likes
    • 5311
      Views
  • Transfer credit
    Hi @Conrad Thanks for getting in touch! There are a few different reasons why the ability to transfer credit may not work. The main reason at... see more
    PeteC's Avatar
    by PeteC
    • 2 Weeks Ago
    • 1
      Replies
    • 0
      Likes
    • 8197
      Views
  • Win tickets to see John Bishop!
    Welcome to our first monthly prize giveaway! We are excited to announce that we have a pair of tickets to see John Bishop at the Utilita Arena... see more
    PeteC's Avatar
    by PeteC
    • 2 Weeks Ago
    • 1
      Replies
    • 0
      Likes
    • 1750
      Views
  • Is E7 (economy 7 smart tariff) coming to an end?
    Hi ​​​@Frank1 Thanks for your thoughts. As mentioned on my previous post - Economy 7 tariffs and tariffs without standing charges aren't going... see more
    PeteC's Avatar
    by PeteC
    • 3 Weeks Ago
    • 1
      Replies
    • 0
      Likes
    • 6444
      Views
  • Standing charge now 42p with utilita
    Hi @Frank1 Thanks for getting in touch! I understand your frustration with the introduction of standing charges onto your energy tariff. Whilst... see more
    PeteC's Avatar
    by PeteC
    • 3 Weeks Ago
    • 2
      Replies
    • 0
      Likes
    • 8163
      Views
  • Your smart meter update been rescheduled
    Hi ​​​@STG Thanks for your reply - I'll DM you with some further information! Many thanks ​​​​​​​Pete see more
    PeteC's Avatar
    by PeteC
    • 3 Weeks Ago
    • 9
      Replies
    • 0
      Likes
    • 38833
      Views
  • Your smart meter update been rescheduled
    Hi @STG Thanks for taking the time to get in touch. I'm really sorry to hear that you're experiencing issues with the planned update of your... see more
    PeteC's Avatar
    by PeteC
    • 4 Weeks Ago
    • 9
      Replies
    • 0
      Likes
    • 38833
      Views
  • No notification of Failed Auto Pay
    Hi @anthonym Thanks for your message! I'm so pleased to hear that it seems like resetting the instruction has worked for you! If at any time it... see more
    PeteC's Avatar
    by PeteC
    • 4 Weeks Ago
    • 5
      Replies
    • 0
      Likes
    • 28679
      Views
  • Direct debit letter
    Hi @rougvie83 Thanks so much for taking the time to get in touch. Ordinarily, you'll receive this sort of letter or email when there has been a... see more
    PeteC's Avatar
    by PeteC
    • 4 Weeks Ago
    • 1
      Replies
    • 0
      Likes
    • 9644
      Views
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