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PeteC

Community Manager
  • 39
    Total posts
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About PeteC

Join date 09-09-24
Latest activity 8 Hours Ago

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I am one of your Community Managers! 😀

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PeteC's Activity

  • Is this normal?
    Hi @Z5teve Thanks for your message! I'd definitely like to investigate this a little more for you if I can - please can you send me a Direct... see more
    PeteC's Avatar
    by PeteC
    • 4 Days Ago
    • 1
      Replies
    • 0
      Likes
    • 2850
      Views
  • Utilta app
    Hi @DennisEmmott Thanks for your question! There should be no need to enter any pin numbers from your In Home Display into your app - they should... see more
    PeteC's Avatar
    by PeteC
    • 4 Days Ago
    • 1
      Replies
    • 0
      Likes
    • 2266
      Views
  • App not communicating with meters since upgrade
    Hi ​​​@Rebecca001 Thanks for your reply - I'm sorry to hear this. If you would like to Direct Message me with some details (Account number if... see more
    PeteC's Avatar
    by PeteC
    • 1 Week Ago
    • 8
      Replies
    • 0
      Likes
    • 13751
      Views
  • App not communicating with meters since upgrade
    Hi Rebecca Thanks for getting in touch. The easiest way to get these kind of issues resolved is to give our Customer Service team a call - they're... see more
    PeteC's Avatar
    by PeteC
    • 1 Week Ago
    • 8
      Replies
    • 0
      Likes
    • 13751
      Views
  • Utilita app not reading my smart meter's
    Hi All If you're experiencing issues with your app, or meter connectivity I really would recommend giving our Customer Service team a call -... see more
    PeteC's Avatar
    by PeteC
    • 1 Week Ago
    • 7
      Replies
    • 0
      Likes
    • 29956
      Views
  • Smart meter just saying connecting
    Hi All! We do have a fantastic help section on our website dedicated to the different types of In Home Displays offered, and troubleshooting... see more
    PeteC's Avatar
    by PeteC
    • 1 Week Ago
    • 3
      Replies
    • 0
      Likes
    • 12696
      Views
  • Security
    Hi Shabs Thanks so much for taking the time to get in touch. In this instance I would absolutely recommend going to the app and changing the... see more
    PeteC's Avatar
    by PeteC
    • 1 Week Ago
    • 1
      Replies
    • 0
      Likes
    • 3293
      Views
  • Chatline help
    Hi Kez Thanks for taking the time to get in touch with us. I'm really sorry to hear that you've been experiencing problems with our chat service -... see more
    PeteC's Avatar
    by PeteC
    • 2 Weeks Ago
    • 2
      Replies
    • 0
      Likes
    • 4342
      Views
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