utilita.co.uk

WilliamB

Community Manager

127

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15

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About WilliamB

Join date	13-12-24
Latest activity	1 Day Ago

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I am one of your Community Managers! 😀

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WilliamB's Activity

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WilliamB

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Older Activity
Connect to WiFi - App issue!

Hi @Cyla, I'm sorry to hear that you are having these issues. I have responded to your direct message with some further information regarding... see more

by WilliamB
- 4 Days Ago
- 5
  
  Replies
- 0
  
  Likes
- 126113
  
  Views
Difference between metre and app

Hi @Hash70, Thanks for posting on the community. There can be a slight difference in the amount the app shows to the amount that is on the meters,... see more

by WilliamB
- 2 Weeks Ago
- 4
  
  Replies
- 0
  
  Likes
- 25189
  
  Views
Useless chat why even have it?

Hi @Dizib, I'm sorry to hear that you have been having an issue with getting a refund sent out, and also that you have had difficulties getting... see more

by WilliamB
- 2 Weeks Ago
- 1
  
  Replies
- 0
  
  Likes
- 3024
  
  Views
Saving

Hi @DotL, We are aware of an issue with the app preventing customers from accessing their savings within the app. I'm sorry to hear that you have... see more

by WilliamB
- 2 Weeks Ago
- 1
  
  Replies
- 0
  
  Likes
- 4231
  
  Views
Saving

Hi @Sharon1, I'm very sorry to hear that you are having these issues with your savings, and that you haven't found our customer services to be... see more

by WilliamB
- 2 Weeks Ago
- 13
  
  Replies
- 0
  
  Likes
- 21816
  
  Views
Savings

Hi @SUSANDRIVER17, I'm sorry to hear that you are having issues with the savings feature on the app. I have sent you a direct message with some... see more

by WilliamB
- 3 Weeks Ago
- 4
  
  Replies
- 0
  
  Likes
- 21507
  
  Views

No More Results

01-09-25

18:25 - Franca61 mentioned WilliamB in post Monitor not lighting up
@WilliamB the monitor is still...

22-08-25

23:16 - halfpenny11 mentioned WilliamB in post App not communicating with meters since upgrade
WilliamB another update... I...

11-06-25

08:28 - Karensmith mentioned WilliamB in post Feed up
WilliamB hi William thank you...

10-06-25

15:59 - MOTHERHEN322 mentioned WilliamB in post Can't seem to top up
WilliamB I am just afraid my ...
15:33 - Karensmith mentioned WilliamB in post Feed up
WilliamB hi I have tried ever...

12-03-25

15:02 - Rebecca mentioned WilliamB in post Introduce yourself!
...agers are; @PeteC, @WilliamB and @Dean. Please ...

11-03-25

13:09 - Rebecca mentioned WilliamB in post Update from your Community Manager
... @PeteC, @Dean and @WilliamB. They will introduc...

27-02-25

13:08 - dosborne67 mentioned WilliamB in post Switching Gas supplier
WilliamB My apologies, Willia...

25-02-25

13:42 - Mantis1955 mentioned WilliamB in post Newbie queries
...orgot to say thanks WilliamB for sorting that out...

19-02-25

21:04 - Maria1979k mentioned WilliamB in post Meter Reading
WilliamB what is the time per...

18-02-25

11:58 - Maria1979k mentioned WilliamB in post Meter Reading
WilliamB what time should I d...

14-02-25

17:19 - Allyson mentioned WilliamB in post Unsuccessful top up
WilliamB Hi William , thank ...
10:15 - Allyson mentioned WilliamB in post Unsuccessful top up
WilliamB hello , thank you f...
10:13 - Allyson mentioned WilliamB in post Unsuccessful top up
WilliamB hello , thank you f...

10-07-25

16:15 - Domran quoted WilliamB in post Transfer credit not working.
Hi @RachArmatage, I'm sorry ...

13-03-25

08:42 - WilliamB quoted Rebecca in post Introduce yourself!
...teC and Dean, while Rebecca is away. I work in U...

Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem

WilliamB

About WilliamB

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22-08-25

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10-06-25

12-03-25

11-03-25

27-02-25

25-02-25

19-02-25

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14-02-25

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13-03-25

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