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New to the Community
This is the place where you can introduce yourself, find out what the Community is all about and read our guidelines.37 Threads 406 Posts 1 Online viewersLast Post: Introduce yourself! byPosts: 406 / Threads: 37 / Online viewers: 1 -
Help & Support
Have a question? Post here and a community member will be happy to help you. You can also leave suggestions/feedback for our Community Manager to investigate too!1,320 Threads 3,748 Posts 81 Online viewersLast Post: Try to get Smart Meter fitted byPosts: 3,748 / Threads: 1,320 / Online viewers: 81 -
Off Topic
The place for you to share and discuss your interests and hobbies. Fancy discussing tech, music, games, TV and more? It's all here.88 Threads 298 Posts 8 Online viewersLast Post: Prize winners byPosts: 298 / Threads: 88 / Online viewers: 8 -
Utilita Giving
Everything on our Charity Partners and latest charity work and news!24 Threads 46 Posts 14 Online viewersLast Post: Kenilworth Road open for... byPosts: 46 / Threads: 24 / Online viewers: 14 -
Become a Bill Buster!
All the top tips on how to save energy at home.47 Threads 82 Posts 7 Online viewersLast Post: What Energy High 5 Actions do... byPosts: 82 / Threads: 47 / Online viewers: 7 -
Energy Hubs
Find out all the latest news and what’s going on in your local Utilita Energy Hub.16 Threads 21 Posts 2 Online viewersLast Post: Hun not connecting to meters byPosts: 21 / Threads: 16 / Online viewers: 2
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@Gosport69 Hi - I have replied to you private mails in regards to this matter 🤗 see more
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@Seanpalmer1969 Hi there! Have you tried resetting them? Rebecca see more
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Hi my hub has lost connection with my meters again and I can’t remember how to reconnect them can someone remind me how to do this please. Many thanks see more
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@MoW - Morning! Ho0w do you usually receive them? Rebecca see more
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I haven’t had my August bill yet. see more
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The fitter phone to say he would arrived at my home in 5 min at 4pm. Appointment was 12 till 4pm. Got here by 4.10 got accesses to under the stares... see more
- 2 Days Ago
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@Gosport69 Hi there, Utilita will know your supply starts on the 3rd as they will have the record in order to email you that date. SP should then... see more
- 6 Days Ago
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Just had E-Mail saying 'Great news! Your energy is now being supplied by Utilita. Your electricity switched to us on and your gas switched to us on .... see more
- 1 Week Ago
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Went to the Gosport shop through the rain and they sort it thanks. Hope you had a good weekend. I mite not need to buy a mobility phone thank you and... see more
- 1 Week Ago
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Hi rebecca it was 16th august my meters were put in and they still have not connected to ihd see more
- 1 Week Ago
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@Gosport69 Sorry to hear that! If you are now a lice customer, I can certainly get this escalated on your behalf. Can you pop me a private mail using... see more
- 1 Week Ago
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@Juliag73 So pleased you managed to figure it out in the end. We are always here in the future, should you need any help again 😀 see more
- 1 Week Ago
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It's OK I edited as I figured out my issue 🙃 see more
- 1 Week Ago
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I have a home phone only. To get a account with utilita you have to have a valid UK mobile number. I thought I had got round that problem as I am... see more
- 1 Week Ago
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It's all very confusing. I did an enquiry with the Energy Ombudsman and it is still not clear. It seems that published tariff, IHD cost display and... see more
- 1 Week Ago
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@Jenka Sorry to hear that! So can I just confirm, you have an appointment booked in for the 4th of October - our teams always book the earliest... see more
- 1 Week Ago
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@George Hey there thanks for letting me know that extra information. That is really helpful. In that case, it sounds like something is definitely... see more
- 1 Week Ago
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Monthly direct debit, latest bill is to the end of May 24? see more
- 1 Week Ago
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@George Hi there! Do you pay monthly or quarterly for your bills? 😊 Thanks, Rebecca see more
- 1 Week Ago
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@Gord Hi Gordon, Thanks again for bringing this to my attention. Thanks for providing these details via DM, I have escalated this to... see more
- 2 Weeks Ago
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@Korky6634 Hi there, you go to the main meter and push A, A, B. This will then restore the supply if the top-up went on successfully. Thanks,... see more
- 2 Weeks Ago
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Why is latest bill 1-31 May and we are near end of August, nearly 3 months adrift, I thought with Smart meters there shouldn’t be 3 month lag? see more
- 2 Weeks Ago
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Hi I'm wondering if there has been any updates with this problem. I noticed my smart meter had gone off so I restarted it, and still no data being... see more
- 2 Weeks Ago
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I ran out of gas emergency credit I've topped up how do I restore the supply see more
- 3 Weeks Ago
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