utilita.co.uk

Welcome to the Community

Get useful advice, and answers to your questions from other community members when you need it. It's a place for you to share your own knowledge and experiences. Join the Community today to stay in the know!

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    1. New to the Community

      This is the place where you can introduce yourself, find out what the Community is all about and read our guidelines.
      37 Threads 413 Posts 38 Online viewers
      Last Post: Auto Pay – My Utilita Trial by
      Ron
      Posts: 413 / Threads: 37 / Online viewers: 38

    2. Help & Support

      Have a question? Post here and a community member will be happy to help you. You can also leave suggestions/feedback for our Community Manager to investigate too!
      1,360 Threads 3,885 Posts 226 Online viewers
      Last Post: Warm home discount by
      MethrenBox
      Posts: 3,885 / Threads: 1,360 / Online viewers: 226

    3. Off Topic

      The place for you to share and discuss your interests and hobbies. Fancy discussing tech, music, games, TV and more? It's all here.
      88 Threads 298 Posts 61 Online viewers
      Last Post: Prize winners by
      Rebecca
      Posts: 298 / Threads: 88 / Online viewers: 61

    4. Utilita Giving

      Everything on our Charity Partners and latest charity work and news!
      24 Threads 49 Posts 29 Online viewers
      Last Post: Does anyone win the... by
      Rebecca
      Posts: 49 / Threads: 24 / Online viewers: 29

    5. Become a Bill Buster!

      All the top tips on how to save energy at home.
      47 Threads 82 Posts 33 Online viewers
      Last Post: What Energy High 5 Actions do... by
      Rebecca
      Posts: 82 / Threads: 47 / Online viewers: 33

    6. Energy Hubs

      Find out all the latest news and what’s going on in your local Utilita Energy Hub.
      16 Threads 21 Posts 26 Online viewers
      Last Post: Hun not connecting to meters by
      Rebecca
      Posts: 21 / Threads: 16 / Online viewers: 26
    • Warm home discount
      Hnyx Two Rivers community reacts to remains identified as those of Elijah Vue For those receiving care in hospitals, more sex diversity among the... see more
      by MethrenBox
      • 12 Minutes Ago
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    • Gas Not Topping Up
      @Ron Hi Ron, Sorry to hear this. This platform is not for urgent help just for future reference, it is a community forum for non account-specific... see more
      by Rebecca
      • 12 Minutes Ago
      • 1
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    • Referring a Friend
      @H2O I would advise checking the T&Cs to ensure that you qualify. They should be on the app/platform you're referring on. Rebecca see more
      by Rebecca
      • 15 Minutes Ago
      • 3
        replies
      • 0
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      • 1644
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    • Warm home discount
      Bpor Rep. Ocasio-Cortez files articles of impeachment against Supreme Court Justices Thomas and Alito Russia s Foreign Ministry said the Vatican... see more
      by MethrenBox
      • 16 Minutes Ago
      • 9
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    • Warm home discount
      Xsgm United Way, BMO partner on Giving Tuesday to pack hygiene care kits A large balloon suspected of being used by China to spy on sensitive s... see more
      by MethrenBox
      • 29 Minutes Ago
      • 9
        replies
      • 0
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    • Warm home discount
      Kibq Survey: 36% earn extra money from a side gig, many just to pay bills Tyson Foods is recalling nearly 30,000 pounds 13,600 kilograms of breaded... see more
      by MethrenBox
      • 38 Minutes Ago
      • 9
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    • Warm home discount
      Vpxu Retired CIA officer discusses security impact at RNC Nadia Rodriguez works with hotels in the area, including locations in Kenosha and Pleasant... see more
      by MethrenBox
      • 51 Minutes Ago
      • 9
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    • Warm home discount
      Rzjw Haley takes early lead in New Hampshire with 6 votes in Dixville Notch SCOTT COUNTY, Ky. LEX 18 鈥?The record-high temperatures are creating a... see more
      by MethrenBox
      • 1 Hour Ago
      • 9
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    • Referring a Friend
      Thank you for your response, yes I am a pre-pay customer. see more
      by H2O
      • 1 Day Ago
      • 3
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      • 0
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      • 1644
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    • Adding a new debit card
      @Rebecca I managed to add a new card by going onto the Cards, and I must have done something correctly, as a + sign appeared under the card I... see more
      by Coffeelover57
      • 2 Days Ago
      • 4
        replies
      • 1
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      • 6208
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    • Auto Pay – My Utilita Trial
      @Rebecca top up is not working for me, pls assist in fixing. Ive called multiple times and yet the support agents are not able to resolve. When I... see more
      by Ron
      • 2 Days Ago
      • 9
        replies
      • 0
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      • 79264
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    • Gas Not Topping Up
      Hi, Loaded £60 yesterday and £20 an hour and both are not reflecting. Im out of supply now and house is very cold, pls fix asap!​​​ see more
      by Ron
      • 2 Days Ago
      • 1
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      • 0
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      • 290
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    • Adding a new debit card
      @Coffeelover57 Let me know as I would be interested to know if that works! ​​​​​​​Rebecca 🤗 see more
      by Rebecca
      • 3 Days Ago
      • 4
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      • 0
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    • Adding a new debit card
      @Rebecca Thank you, I'll try that. I thought that there used to be the option on the Cards that let you add a new one, but things must have changed... see more
      by Coffeelover57
      • 3 Days Ago
      • 4
        replies
      • 0
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      • 6208
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    • Referring a Friend
      @H2O Hello! Can I just check - are you on a pre-payment tariff? Thanks, Rebecca see more
      by Rebecca
      • 3 Days Ago
      • 3
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      • 0
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      • 1644
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    • Top up
      @Lyng37 Hey there! Oh how strange! Sorry to hear that! I would strongly advise calling into the Utilita Contact Centre who will be able to access... see more
      by Rebecca
      • 3 Days Ago
      • 1
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      • 0
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      • 3347
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    • Referring a Friend
      Is anyone else having problems with referring a friend to become a Utilita customer. My referrals receive a message stating I am ineligible to refer... see more
      by H2O
      • 3 Days Ago
      • 3
        replies
      • 0
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      • 1644
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    • Top up
      This morning my gas said I used -11 of my emergency credit so I put 10 on and now it’s says I’m -13 wtf see more
      by Lyng37
      • 3 Days Ago
      • 1
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      • 0
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      • 3347
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    • Low cost Heater
      @lubymaria I am so pleased! There were some quite reasonably priced ones on there! It's always cheaper to heat the room rather that the whole home.... see more
      by Rebecca
      • 3 Days Ago
      • 3
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      • 0
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      • 22182
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    • Does anyone win the competitions
      @Katherine76 Keep entering! You have to be in it to win it! 🤗🤩 see more
      by Rebecca
      • 3 Days Ago
      • 9
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      • 0
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    • Does anyone win the competitions
      @JockyB Oh WOWWWW that is SO amazing! So happy to hear this for you! I have a really old iPad that is over 12 years old that's still going and I love... see more
      by Rebecca
      • 3 Days Ago
      • 9
        replies
      • 0
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      • 93598
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    • Adding a new debit card
      @Coffeelover57 Hi there! Have you tried topping up with the new card and then it'll give you the option to add that as your chosen payment card 🤗... see more
      by Rebecca
      • 3 Days Ago
      • 4
        replies
      • 0
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      • 6208
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    • Trying to contact
      @Lyng37 Sorry to hear that! Is there anything I can do to help as your Community Manager? ​​​​​​​Rebecca see more
      by Rebecca
      • 3 Days Ago
      • 1
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      • 5826
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    • Adding a new debit card
      I want to add a new debit card but when I go to "Cards" in my wallet, there is only the facility to remove the old cards, there is nothing there to... see more
      by Coffeelover57
      • 4 Days Ago
      • 4
        replies
      • 1
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      • 6208
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    • Does anyone win the competitions
      @Tree73 I've been a customer for 5 years and I've never won a thing! see more
      by Katherine76
      • 4 Days Ago
      • 9
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      • 0
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    • Trying to contact
      Be been trying to contact you the live chat for over an hour I’m trying to get help see more
      by Lyng37
      • 4 Days Ago
      • 1
        replies
      • 0
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      • 5826
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    • Low cost Heater
      Thank you Rebecca, definitely helpful ☺️ see more
      by lubymaria
      • 4 Days Ago
      • 3
        replies
      • 1
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      • 22182
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    • Utilita Warm Home Discount - Payment Dates
      @Dell681 We have not sent any communications out to confirm who has been successful as of yet. These comms will be going out in the next couple of... see more
      by Rebecca
      • 4 Days Ago
      • 2
        replies
      • 0
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    • Utilita Warm Home Discount - Payment Dates
      When do we find out if we have been successful? I live in scotland see more
      by Dell681
      • 5 Days Ago
      • 2
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      • 0
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    • Introduce yourself!
      @cassie I am pleased to hear it - apologies on the delayed response. Let me know if there is anything else I can do! Thanks, Rebecca - your... see more
      by Rebecca
      • 5 Days Ago
      • 296
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