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New to the Community
This is the place where you can introduce yourself, find out what the Community is all about and read our guidelines.37 Threads 406 Posts 2 Online viewersLast Post: Introduce yourself! byPosts: 406 / Threads: 37 / Online viewers: 2 -
Help & Support
Have a question? Post here and a community member will be happy to help you. You can also leave suggestions/feedback for our Community Manager to investigate too!1,339 Threads 3,807 Posts 243 Online viewersLast Post: Smart meter dropping out byPosts: 3,807 / Threads: 1,339 / Online viewers: 243 -
Off Topic
The place for you to share and discuss your interests and hobbies. Fancy discussing tech, music, games, TV and more? It's all here.88 Threads 298 Posts 6 Online viewersLast Post: Prize winners byPosts: 298 / Threads: 88 / Online viewers: 6 -
Utilita Giving
Everything on our Charity Partners and latest charity work and news!24 Threads 46 Posts 4 Online viewersLast Post: Kenilworth Road open for... byPosts: 46 / Threads: 24 / Online viewers: 4 -
Become a Bill Buster!
All the top tips on how to save energy at home.47 Threads 82 Posts 4 Online viewersLast Post: What Energy High 5 Actions do... byPosts: 82 / Threads: 47 / Online viewers: 4 -
Energy Hubs
Find out all the latest news and what’s going on in your local Utilita Energy Hub.16 Threads 21 Posts 4 Online viewersLast Post: Hun not connecting to meters byPosts: 21 / Threads: 16 / Online viewers: 4
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Does anyone else have problem of them going hours if not days without there smart meter displaying anything? . Mines usually drops out once or twice... see more
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Hello, I have just put £60 on gas and electric to get them out of credit which i wasn't aware i was in until my gas supply was cut off this... see more
- 2 Days Ago
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I have recently moved home and have set up Utilita at my new address, I updated the app with my details but it is only showing my gas account, I have... see more
- 2 Days Ago
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@Lynne Hi there, It should be under payment methods under the 'cars details' section. There is the opportunity to 'add/edit' payment details 😊 see more
- 3 Days Ago
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Cannot find access for adding new payment card. Any help please? see more
- 5 Days Ago
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Don't bother done this for my brother in-law and both of us are waiting. I contacted Utilita today to ask when the bonus would be added to be told... see more
- 1 Week Ago
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@zoevic Hi there! Yes it will be 🤗 We are just confirming dates and information - once it's all finalised I will be posting more information for... see more
- 1 Week Ago
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@Ianpaz1975 Hi Ian, we do not have customer service advisors here on the Community. It is for member to member help and advice. In the instances... see more
- 1 Week Ago
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Please can a advisor contact me by pm please see more
- 1 Week Ago
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@Rebecca Is Power Payback on this year see more
- 1 Week Ago
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@Dson No problem at all! Please let me know how you get on 🤗 see more
- 1 Week Ago
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@Dson Hi there, it sounds like this was applied in error. My best advice would be to call into our Contact Centre (Monday's are our busiest days) and... see more
- 1 Week Ago
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@Bryn Hi there, can I just check before anything else, are you a Utilita customer? This is in reference to your usage enquiry as it would depend what... see more
- 1 Week Ago
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I received the IHD a couple of days ago along with a letter from Utilita that said "We have just added a suspended charge to your meter for the... see more
- 1 Week Ago
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Hi at the moment I am living in a Massionet (been here nearly 5 years). I'm a tenant with the local council and the neighbour below me owns his own... see more
- 1 Week Ago
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Hi I got a call today but they didn't help he just wanted to though me £25 and close the complaint and told me to get intutch with my council to come... see more
- 1 Week Ago
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@Alysonukuk2003 Happy to escalate this on your behalf to see what may be causing it. Could you use the link in my signature to drop me a private... see more
- 2 Weeks Ago
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@Amarrahh I'm in the same position I transfer to U on 1st Sep 2024. I got a 5th Sep appointment for a Electric Smart Meter fitted but U arrived 10... see more
- 2 Weeks Ago
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@Rebecca when I have redownload the new utility app and signed back everything looks on so I go and check out usage and click on smart score and in... see more
- 2 Weeks Ago
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@Rachelbailey Hi there, that will be the reason why then. So my advice would remain the same 🤗 see more
- 2 Weeks Ago
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Yes that’s what I mean there is debt on my meters, I’m not talking about the £9 emergency there is around £700 on both see more
- 2 Weeks Ago
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@Alysonukuk2003 What is it saying when you try to load it on the App? see more
- 2 Weeks Ago
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