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New to the Community
This is the place where you can introduce yourself, find out what the Community is all about and read our guidelines.37 Threads 412 Posts 102 Online viewersLast Post: Introduce yourself! byPosts: 412 / Threads: 37 / Online viewers: 102 -
Help & Support
Have a question? Post here and a community member will be happy to help you. You can also leave suggestions/feedback for our Community Manager to investigate too!1,359 Threads 3,876 Posts 572 Online viewersLast Post: Top up byPosts: 3,876 / Threads: 1,359 / Online viewers: 572 -
Off Topic
The place for you to share and discuss your interests and hobbies. Fancy discussing tech, music, games, TV and more? It's all here.88 Threads 298 Posts 77 Online viewersLast Post: Prize winners byPosts: 298 / Threads: 88 / Online viewers: 77 -
Utilita Giving
Everything on our Charity Partners and latest charity work and news!24 Threads 49 Posts 94 Online viewersLast Post: Does anyone win the... byPosts: 49 / Threads: 24 / Online viewers: 94 -
Become a Bill Buster!
All the top tips on how to save energy at home.47 Threads 82 Posts 99 Online viewersLast Post: What Energy High 5 Actions do... byPosts: 82 / Threads: 47 / Online viewers: 99 -
Energy Hubs
Find out all the latest news and what’s going on in your local Utilita Energy Hub.16 Threads 21 Posts 75 Online viewersLast Post: Hun not connecting to meters byPosts: 21 / Threads: 16 / Online viewers: 75
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@lubymaria I am so pleased! There were some quite reasonably priced ones on there! It's always cheaper to heat the room rather that the whole home.... see more
- 10 Hours Ago
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@Katherine76 Keep entering! You have to be in it to win it! 🤗🤩 see more
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@JockyB Oh WOWWWW that is SO amazing! So happy to hear this for you! I have a really old iPad that is over 12 years old that's still going and I love... see more
- 10 Hours Ago
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@Coffeelover57 Hi there! Have you tried topping up with the new card and then it'll give you the option to add that as your chosen payment card 🤗... see more
- 10 Hours Ago
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@Lyng37 Sorry to hear that! Is there anything I can do to help as your Community Manager? Rebecca see more
- 11 Hours Ago
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I want to add a new debit card but when I go to "Cards" in my wallet, there is only the facility to remove the old cards, there is nothing there to... see more
- 13 Hours Ago
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@Tree73 I've been a customer for 5 years and I've never won a thing! see more
- 21 Hours Ago
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Be been trying to contact you the live chat for over an hour I’m trying to get help see more
- 1 Day Ago
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Thank you Rebecca, definitely helpful ☺️ see more
- 1 Day Ago
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@Dell681 We have not sent any communications out to confirm who has been successful as of yet. These comms will be going out in the next couple of... see more
- 1 Day Ago
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When do we find out if we have been successful? I live in scotland see more
- 1 Day Ago
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@cassie I am pleased to hear it - apologies on the delayed response. Let me know if there is anything else I can do! Thanks, Rebecca - your... see more
- 1 Day Ago
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Hi Rebecca l managed to fix it myself it myself thanks Rebecca see more
- 2 Days Ago
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Yes I did have to keep ringing up for months if not a year or so they see more
- 2 Days Ago
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Did they do it, automatically cancelled my engineer visit a few months back? see more
- 2 Days Ago
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@Alysonukuk2003 Hi there, Rebecca - your Community Manager here. Please can you have been replying to Suzan, however, she does not actually... see more
- 2 Days Ago
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@DavidLanham290561 Can you please try again now. 🤗 see more
- 2 Days Ago
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@Rebecca I have tried but I received a message stating that you cannot receive any messages until you free up some space see more
- 2 Days Ago
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You'll find all the details in this helpful post we've put together here. Utilita Warm Home Discount - Payment Dates Thanks, Rebecca see more
- 2 Days Ago
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@DavidLanham290561 I had to delete your response as you had published personal details on this public end of the post. Please re-send them to me... see more
- 2 Days Ago
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The app is useless, before I moved home it was never giving me the correct reading but I use to use it for topping up but it won’t even let me do... see more
- 2 Days Ago
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@lubymaria Hi there and welcome to the Community! 🤗 That is a very good question, which I am sure other member would also love to know, especially... see more
- 2 Days Ago
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@Jackyevs Hello there, I did reply to your last post 🤗 Hi there! We have one contact centre that is evenly distributed across the UK and South... see more
- 2 Days Ago
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@Lizzie Hi - do you live in England/Wales or Scotland? Rebecca see more
- 2 Days Ago
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@cassie Hi and welcome to the community. Is this still the case? Rebecca see more
- 2 Days Ago
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I have tried to report a broken IHD unit since Saturday. I can't phone the South Africa number as I get charged £4.91 a minute. How on earth are we... see more
- 2 Days Ago
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Am I entitled to the warm home discount how can I find out see more
- 2 Days Ago
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Hi there, I have been with Utilita since February 2024 and live in a 1 bed flat with storage heaters. I work 2 jobs just to basically get by each... see more
- 2 Days Ago
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