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New to the Community
This is the place where you can introduce yourself, find out what the Community is all about and read our guidelines.37 Threads 406 Posts 35 Online viewersLast Post: Introduce yourself! byPosts: 406 / Threads: 37 / Online viewers: 35 -
Help & Support
Have a question? Post here and a community member will be happy to help you. You can also leave suggestions/feedback for our Community Manager to investigate too!1,317 Threads 3,742 Posts 270 Online viewersLast Post: Ref byPosts: 3,742 / Threads: 1,317 / Online viewers: 270 -
Off Topic
The place for you to share and discuss your interests and hobbies. Fancy discussing tech, music, games, TV and more? It's all here.88 Threads 298 Posts 51 Online viewersLast Post: Prize winners byPosts: 298 / Threads: 88 / Online viewers: 51 -
Utilita Giving
Everything on our Charity Partners and latest charity work and news!24 Threads 46 Posts 35 Online viewersLast Post: Kenilworth Road open for... byPosts: 46 / Threads: 24 / Online viewers: 35 -
Become a Bill Buster!
All the top tips on how to save energy at home.47 Threads 82 Posts 29 Online viewersLast Post: What Energy High 5 Actions do... byPosts: 82 / Threads: 47 / Online viewers: 29 -
Energy Hubs
Find out all the latest news and what’s going on in your local Utilita Energy Hub.16 Threads 21 Posts 23 Online viewersLast Post: Hun not connecting to meters byPosts: 21 / Threads: 16 / Online viewers: 23
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@Gosport69 Hi there, Utilita will know your supply starts on the 3rd as they will have the record in order to email you that date. SP should then... see more
- 18 Hours Ago
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Just had E-Mail saying 'Great news! Your energy is now being supplied by Utilita. Your electricity switched to us on and your gas switched to us on .... see more
- 1 Day Ago
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Went to the Gosport shop through the rain and they sort it thanks. Hope you had a good weekend. I mite not need to buy a mobility phone thank you and... see more
- 2 Days Ago
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Hi rebecca it was 16th august my meters were put in and they still have not connected to ihd see more
- 2 Days Ago
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@Gosport69 Sorry to hear that! If you are now a lice customer, I can certainly get this escalated on your behalf. Can you pop me a private mail using... see more
- 2 Days Ago
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@Juliag73 So pleased you managed to figure it out in the end. We are always here in the future, should you need any help again 😀 see more
- 2 Days Ago
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It's OK I edited as I figured out my issue 🙃 see more
- 3 Days Ago
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I have a home phone only. To get a account with utilita you have to have a valid UK mobile number. I thought I had got round that problem as I am... see more
- 4 Days Ago
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It's all very confusing. I did an enquiry with the Energy Ombudsman and it is still not clear. It seems that published tariff, IHD cost display and... see more
- 1 Week Ago
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@Jenka Sorry to hear that! So can I just confirm, you have an appointment booked in for the 4th of October - our teams always book the earliest... see more
- 1 Week Ago
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@George Hey there thanks for letting me know that extra information. That is really helpful. In that case, it sounds like something is definitely... see more
- 1 Week Ago
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Monthly direct debit, latest bill is to the end of May 24? see more
- 1 Week Ago
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@George Hi there! Do you pay monthly or quarterly for your bills? 😊 Thanks, Rebecca see more
- 1 Week Ago
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@Gord Hi Gordon, Thanks again for bringing this to my attention. Thanks for providing these details via DM, I have escalated this to... see more
- 1 Week Ago
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@Korky6634 Hi there, you go to the main meter and push A, A, B. This will then restore the supply if the top-up went on successfully. Thanks,... see more
- 1 Week Ago
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Why is latest bill 1-31 May and we are near end of August, nearly 3 months adrift, I thought with Smart meters there shouldn’t be 3 month lag? see more
- 1 Week Ago
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Hi I'm wondering if there has been any updates with this problem. I noticed my smart meter had gone off so I restarted it, and still no data being... see more
- 2 Weeks Ago
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I ran out of gas emergency credit I've topped up how do I restore the supply see more
- 2 Weeks Ago
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I've tried resetting it I've tried turning it off for 24 hours then putting it back on its not showing electric or gas and when I top put I have to... see more
- 2 Weeks Ago
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@Jenka Hi there! Can I just check - have you tried resetting it? Is it just a case that it will not turn on? Or does it turn on and is showing an... see more
- 2 Weeks Ago
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My in home display is not working and hasn't been for months I've rang loads of times about it and still no further forward I have to manually put my... see more
- 2 Weeks Ago
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@Jacci Hi there! It can take up to 72 hours to sync your meters with our internal Utilita systems. Can I just check this is still the case? ... see more
- 2 Weeks Ago
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@Gord Hi there. I am extremely sorry to read your poor start to being with Utilita. That is not good to hear. I would like to get this... see more
- 2 Weeks Ago
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