-
New to the Community
This is the place where you can introduce yourself, find out what the Community is all about and read our guidelines.37 Threads 404 Posts 36 Online viewersLast Post: Introduce yourself! byPosts: 404 / Threads: 37 / Online viewers: 36 -
Help & Support
Have a question? Post here and a community member will be happy to help you. You can also leave suggestions/feedback for our Community Manager to investigate too!1,266 Threads 3,606 Posts 153 Online viewersLast Post: Deleting a debit card byPosts: 3,606 / Threads: 1,266 / Online viewers: 153 -
Off Topic
The place for you to share and discuss your interests and hobbies. Fancy discussing tech, music, games, TV and more? It's all here.88 Threads 298 Posts 35 Online viewersLast Post: Prize winners byPosts: 298 / Threads: 88 / Online viewers: 35 -
Utilita Giving
Everything on our Charity Partners and latest charity work and news!24 Threads 46 Posts 5 Online viewersLast Post: Kenilworth Road open for... byPosts: 46 / Threads: 24 / Online viewers: 5 -
Become a Bill Buster!
All the top tips on how to save energy at home.47 Threads 82 Posts 6 Online viewersLast Post: What Energy High 5 Actions do... byPosts: 82 / Threads: 47 / Online viewers: 6 -
Energy Hubs
Find out all the latest news and what’s going on in your local Utilita Energy Hub.16 Threads 21 Posts 1 Online viewersLast Post: Hun not connecting to meters byPosts: 21 / Threads: 16 / Online viewers: 1
- Older Activity
-
Hello. I've just had a new debit card and have added it in my app, I have made a payment off it to make sure it is working and it is, but can you... see more
- 2 Days Ago
-
0replies
-
0thumbs up
-
106views
-
Thanks for confirming that for me! Can you drop me a private mail with your full address & name on the account. I will get someone to check... see more
- 1 Week Ago
-
3replies
-
0thumbs up
-
787views
-
@Rebecca hi they were installed yesterday 25/04/24 see more
- 1 Week Ago
-
3replies
-
0thumbs up
-
787views
-
@Royle7 Hey there! Welcome to the Community 🤗 Sorry to hear that! Firstly - just to let you know, after your meter is installed - it takes a... see more
- 1 Week Ago
-
3replies
-
0thumbs up
-
787views
-
I’ve had my smart meters installed today 25/04/24 the engineer left £15 emergency credit on each meter I’m trying to top up via the app when I press... see more
- 1 Week Ago
-
3replies
-
0thumbs up
-
787views
-
We want to know which of the following 'Utilita Energy High Five' actions do you already do at home? ⚡🏡💸🌍 Vote below! 👇(You can select whatever... see more
- 1 Week Ago
-
0replies
-
0thumbs up
-
257views
-
CELEBRATING EARTH DAY WITH £500 WORTH OF PRIZES Did you know that Utilita High 5 gives you tips to help improve your energy efficiency? ... see more
- 1 Week Ago
-
0replies
-
0thumbs up
-
3801views
-
@Trikky2 That is still really good, Richard! I hope you had a nice weekend? 🤗 see more
- 1 Week Ago
-
2replies
-
0thumbs up
-
2682views
-
Hi, Sorry could not find the thread to really reply :) But this round only reduced my electric by 97%, whilst last one was by 100%. In my defence... see more
- 2 Weeks Ago
-
2replies
-
1thumbs up
-
2682views
-
@Gord Morning! Oh no, sorry to hear this! Thanks for letting us know here on the Community, as it's important we help you get this fixed. Can you... see more
- 2 Weeks Ago
-
1replies
-
0thumbs up
-
1165views
-
It's been around 2 months now since I have had any data updates for my gas. This is on both the smart meter and the app. I have spoken on live chat... see more
- 2 Weeks Ago
-
1replies
-
0thumbs up
-
1165views
-
@Rebecca I have escalated it thanks, have to await an engineer on 12th June. Really not good, completely stressed me out, spent hours on the phone 😞 see more
- 2 Weeks Ago
-
5replies
-
0thumbs up
-
3953views
-
@Jil Oh no! I am really sorry to hear this! Not convenient at all! Keep me posted today to see if it sorts itself out - if not, I can get it... see more
- 2 Weeks Ago
-
5replies
-
0thumbs up
-
3953views
-
@JayDee Hi there 🤗 The easiest way to switch is online here. Please let me know how you get on, I would love to hear how your switch goes.😊 ... see more
- 2 Weeks Ago
-
4replies
-
0thumbs up
-
2950views
-
My usage has said nothing for gas and electric about 5 days which is not true, just waiting for it all to be added all together in just one day. see more
- 2 Weeks Ago
-
5replies
-
0thumbs up
-
10468views
-
Hi, yes I have. I eventually got through, they got me to input a 4 digit code & it's still off. Said it might come back on within 24 hours, they have... see more
- 2 Weeks Ago
-
5replies
-
0thumbs up
-
3953views
-
@Rebecca Thank you Now that I have resolved my complaint with british gas, i would like to switch my gas supply over to Utilita. How do I proceed... see more
- 2 Weeks Ago
-
4replies
-
0thumbs up
-
2950views
-
@Jil Hey there! Silly question, but have you tried resetting it? Rebecca 🤗 see more
- 2 Weeks Ago
-
5replies
-
0thumbs up
-
3953views
-
@JayDee Great to hear it's managed to sort itself out! 🤗 see more
- 2 Weeks Ago
-
4replies
-
0thumbs up
-
2950views
-
Hello again, This has since been resolved by itself i believe lol, thank you see more
- 2 Weeks Ago
-
4replies
-
1thumbs up
-
2950views
-
Hello, Had British Gas out yesterday to exchange my gas meter (ongoing complaint with them) - they have paired the gas meter to my comms hub and... see more
- 2 Weeks Ago
-
4replies
-
0thumbs up
-
2950views
-
My smart meter is showing usage information however the app has stopped updating since Friday, not sure if that's any comfort but it all seems to be... see more
- 2 Weeks Ago
-
5replies
-
0thumbs up
-
3953views
-
Hi all. Does anyone know please why my smart meter is showing as being offline? My internet is connected. It's asking me to input a 4 digit code see more
- 2 Weeks Ago
-
5replies
-
0thumbs up
-
3953views
No More Results
No Recent Activity
![](images/misc/progress3.gif)