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New to the Community
This is the place where you can introduce yourself, find out what the Community is all about and read our guidelines.37 Threads 406 Posts 157 Online viewersLast Post: Introduce yourself! byPosts: 406 / Threads: 37 / Online viewers: 157 -
Help & Support
Have a question? Post here and a community member will be happy to help you. You can also leave suggestions/feedback for our Community Manager to investigate too!1,323 Threads 3,759 Posts 857 Online viewersLast Post: Refer a friend byPosts: 3,759 / Threads: 1,323 / Online viewers: 857 -
Off Topic
The place for you to share and discuss your interests and hobbies. Fancy discussing tech, music, games, TV and more? It's all here.88 Threads 298 Posts 121 Online viewersLast Post: Prize winners byPosts: 298 / Threads: 88 / Online viewers: 121 -
Utilita Giving
Everything on our Charity Partners and latest charity work and news!24 Threads 46 Posts 168 Online viewersLast Post: Kenilworth Road open for... byPosts: 46 / Threads: 24 / Online viewers: 168 -
Become a Bill Buster!
All the top tips on how to save energy at home.47 Threads 82 Posts 128 Online viewersLast Post: What Energy High 5 Actions do... byPosts: 82 / Threads: 47 / Online viewers: 128 -
Energy Hubs
Find out all the latest news and what’s going on in your local Utilita Energy Hub.16 Threads 21 Posts 88 Online viewersLast Post: Hun not connecting to meters byPosts: 21 / Threads: 16 / Online viewers: 88
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@Desmond Hey there! Hope you are well? 🤗 This video should help point out how to find it - you may need to update your phone software version/app... see more
- 5 Days Ago
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Where can I find my unique link for refer a friend. I have looked all over the app asked the hopeless robot assistant and found nothing. see more
- 5 Days Ago
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Hi Gosport69 I am sorry to hear about this this sounds like you will need to speak with one of our agents, in order for me to be able to look into... see more
- 1 Week Ago
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Could you please give me the make and model of the Smart Meter you can/do supply so I can get more info on that model to help me intergrade with the... see more
- 1 Week Ago
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This sounds like you may need to speak to one of our agent on the phone as they will also need to check the account too look into this further,. ... see more
- 2 Weeks Ago
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@Rebecca usually in app but it’s not in My Utilita either. Well overdue now. see more
- 2 Weeks Ago
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@Jacci Had mine about 6 months and never connected see more
- 2 Weeks Ago
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@DerekIFox I have replied to you private mail 🤗 see more
- 2 Weeks Ago
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@Seanpalmer1969 I am so pleased 🤗 see more
- 2 Weeks Ago
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My in home display has been showing "awaiting data" for about 4 days. Going to another screen I am informed that the Internet connection is OK. My... see more
- 2 Weeks Ago
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@Rebecca, got it sorted thank you 🙏🏻❤️ see more
- 2 Weeks Ago
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@Gosport69 Hi - I have replied to you private mails in regards to this matter 🤗 see more
- 3 Weeks Ago
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@Seanpalmer1969 Hi there! Have you tried resetting them? Rebecca see more
- 3 Weeks Ago
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Hi my hub has lost connection with my meters again and I can’t remember how to reconnect them can someone remind me how to do this please. Many thanks see more
- 3 Weeks Ago
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@MoW - Morning! Ho0w do you usually receive them? Rebecca see more
- 3 Weeks Ago
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I haven’t had my August bill yet. see more
- 3 Weeks Ago
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The fitter phone to say he would arrived at my home in 5 min at 4pm. Appointment was 12 till 4pm. Got here by 4.10 got accesses to under the stares... see more
- 3 Weeks Ago
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@Gosport69 Hi there, Utilita will know your supply starts on the 3rd as they will have the record in order to email you that date. SP should then... see more
- 3 Weeks Ago
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Just had E-Mail saying 'Great news! Your energy is now being supplied by Utilita. Your electricity switched to us on and your gas switched to us on .... see more
- 3 Weeks Ago
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Went to the Gosport shop through the rain and they sort it thanks. Hope you had a good weekend. I mite not need to buy a mobility phone thank you and... see more
- 4 Weeks Ago
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Hi rebecca it was 16th august my meters were put in and they still have not connected to ihd see more
- 4 Weeks Ago
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@Gosport69 Sorry to hear that! If you are now a lice customer, I can certainly get this escalated on your behalf. Can you pop me a private mail using... see more
- 4 Weeks Ago
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@Juliag73 So pleased you managed to figure it out in the end. We are always here in the future, should you need any help again 😀 see more
- 4 Weeks Ago
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It's OK I edited as I figured out my issue 🙃 see more
- 4 Weeks Ago
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