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New to the Community
This is the place where you can introduce yourself, find out what the Community is all about and read our guidelines.37 Threads 406 Posts 15 Online viewersLast Post: Introduce yourself! byPosts: 406 / Threads: 37 / Online viewers: 15 -
Help & Support
Have a question? Post here and a community member will be happy to help you. You can also leave suggestions/feedback for our Community Manager to investigate too!1,320 Threads 3,748 Posts 173 Online viewersLast Post: Try to get Smart Meter fitted byPosts: 3,748 / Threads: 1,320 / Online viewers: 173 -
Off Topic
The place for you to share and discuss your interests and hobbies. Fancy discussing tech, music, games, TV and more? It's all here.88 Threads 298 Posts 30 Online viewersLast Post: Prize winners byPosts: 298 / Threads: 88 / Online viewers: 30 -
Utilita Giving
Everything on our Charity Partners and latest charity work and news!24 Threads 46 Posts 14 Online viewersLast Post: Kenilworth Road open for... byPosts: 46 / Threads: 24 / Online viewers: 14 -
Become a Bill Buster!
All the top tips on how to save energy at home.47 Threads 82 Posts 12 Online viewersLast Post: What Energy High 5 Actions do... byPosts: 82 / Threads: 47 / Online viewers: 12 -
Energy Hubs
Find out all the latest news and what’s going on in your local Utilita Energy Hub.16 Threads 21 Posts 11 Online viewersLast Post: Hun not connecting to meters byPosts: 21 / Threads: 16 / Online viewers: 11
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@Gosport69 Hi - I have replied to you private mails in regards to this matter 🤗 see more
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@Seanpalmer1969 Hi there! Have you tried resetting them? Rebecca see more
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Hi my hub has lost connection with my meters again and I can’t remember how to reconnect them can someone remind me how to do this please. Many thanks see more
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@MoW - Morning! Ho0w do you usually receive them? Rebecca see more
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I haven’t had my August bill yet. see more
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The fitter phone to say he would arrived at my home in 5 min at 4pm. Appointment was 12 till 4pm. Got here by 4.10 got accesses to under the stares... see more
- 2 Days Ago
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@Gosport69 Hi there, Utilita will know your supply starts on the 3rd as they will have the record in order to email you that date. SP should then... see more
- 5 Days Ago
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Just had E-Mail saying 'Great news! Your energy is now being supplied by Utilita. Your electricity switched to us on and your gas switched to us on .... see more
- 6 Days Ago
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Went to the Gosport shop through the rain and they sort it thanks. Hope you had a good weekend. I mite not need to buy a mobility phone thank you and... see more
- 1 Week Ago
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Hi rebecca it was 16th august my meters were put in and they still have not connected to ihd see more
- 1 Week Ago
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@Gosport69 Sorry to hear that! If you are now a lice customer, I can certainly get this escalated on your behalf. Can you pop me a private mail using... see more
- 1 Week Ago
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@Juliag73 So pleased you managed to figure it out in the end. We are always here in the future, should you need any help again 😀 see more
- 1 Week Ago
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It's OK I edited as I figured out my issue 🙃 see more
- 1 Week Ago
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I have a home phone only. To get a account with utilita you have to have a valid UK mobile number. I thought I had got round that problem as I am... see more
- 1 Week Ago
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It's all very confusing. I did an enquiry with the Energy Ombudsman and it is still not clear. It seems that published tariff, IHD cost display and... see more
- 1 Week Ago
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@Jenka Sorry to hear that! So can I just confirm, you have an appointment booked in for the 4th of October - our teams always book the earliest... see more
- 1 Week Ago
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@George Hey there thanks for letting me know that extra information. That is really helpful. In that case, it sounds like something is definitely... see more
- 1 Week Ago
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Monthly direct debit, latest bill is to the end of May 24? see more
- 1 Week Ago
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@George Hi there! Do you pay monthly or quarterly for your bills? 😊 Thanks, Rebecca see more
- 1 Week Ago
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@Gord Hi Gordon, Thanks again for bringing this to my attention. Thanks for providing these details via DM, I have escalated this to... see more
- 2 Weeks Ago
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@Korky6634 Hi there, you go to the main meter and push A, A, B. This will then restore the supply if the top-up went on successfully. Thanks,... see more
- 2 Weeks Ago
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Why is latest bill 1-31 May and we are near end of August, nearly 3 months adrift, I thought with Smart meters there shouldn’t be 3 month lag? see more
- 2 Weeks Ago
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Hi I'm wondering if there has been any updates with this problem. I noticed my smart meter had gone off so I restarted it, and still no data being... see more
- 2 Weeks Ago
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I ran out of gas emergency credit I've topped up how do I restore the supply see more
- 2 Weeks Ago
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