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New to the Community
This is the place where you can introduce yourself, find out what the Community is all about and read our guidelines.37 Threads 406 Posts 14 Online viewersLast Post: Introduce yourself! byPosts: 406 / Threads: 37 / Online viewers: 14 -
Help & Support
Have a question? Post here and a community member will be happy to help you. You can also leave suggestions/feedback for our Community Manager to investigate too!1,326 Threads 3,768 Posts 233 Online viewersLast Post: Smart Score byPosts: 3,768 / Threads: 1,326 / Online viewers: 233 -
Off Topic
The place for you to share and discuss your interests and hobbies. Fancy discussing tech, music, games, TV and more? It's all here.88 Threads 298 Posts 35 Online viewersLast Post: Prize winners byPosts: 298 / Threads: 88 / Online viewers: 35 -
Utilita Giving
Everything on our Charity Partners and latest charity work and news!24 Threads 46 Posts 33 Online viewersLast Post: Kenilworth Road open for... byPosts: 46 / Threads: 24 / Online viewers: 33 -
Become a Bill Buster!
All the top tips on how to save energy at home.47 Threads 82 Posts 14 Online viewersLast Post: What Energy High 5 Actions do... byPosts: 82 / Threads: 47 / Online viewers: 14 -
Energy Hubs
Find out all the latest news and what’s going on in your local Utilita Energy Hub.16 Threads 21 Posts 15 Online viewersLast Post: Hun not connecting to meters byPosts: 21 / Threads: 16 / Online viewers: 15
- Older Activity
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I've just sent you a private message about my scoring problem could you please get back to me about this please see more
- 17 Hours Ago
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Thanks, I have someone who is looking for my referral. see more
- 2 Days Ago
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@Desmond Thanks for updating your post with a screen shot, I will alert this to my App Team now and see why this may be happening. I will update... see more
- 2 Days Ago
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@Lawrence2021 Hey there! Ok - would you mind sending me your customer ref number via private mail, just so I can get one of my customer experience... see more
- 2 Days Ago
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Hi Rebecca Yes i rang on friday and was advised to see if it worked until today which it hasn't, so i'll be ringing today for a replacement, Thanks... see more
- 3 Days Ago
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@Lawrence2021 Sorry to hear this - it sounds like a technical issue. Have you tried calling up the main contact centre line about this? They will be... see more
- 3 Days Ago
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Hi, can i get some help with my Utilita in home display please, It won't go past the connecting screen all of a sudden, when switched on, I... see more
- 1 Week Ago
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Howdy wonderful Utilita Community, How many of you use Utilita Extra? There's new and exciting feature! As a Utilita customer, you can access... see more
- 1 Week Ago
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Hello Utilita Community! Keeping your My Utilita account safe & secure is important! The Utilita App Team have worked hard to add in a 2-Step... see more
- 1 Week Ago
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@Desmond Hey there! Hope you are well? 🤗 This video should help point out how to find it - you may need to update your phone software version/app... see more
- 2 Weeks Ago
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Where can I find my unique link for refer a friend. I have looked all over the app asked the hopeless robot assistant and found nothing. see more
- 2 Weeks Ago
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Hi Gosport69 I am sorry to hear about this this sounds like you will need to speak with one of our agents, in order for me to be able to look into... see more
- 3 Weeks Ago
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Could you please give me the make and model of the Smart Meter you can/do supply so I can get more info on that model to help me intergrade with the... see more
- 3 Weeks Ago
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This sounds like you may need to speak to one of our agent on the phone as they will also need to check the account too look into this further,. ... see more
- 3 Weeks Ago
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@Rebecca usually in app but it’s not in My Utilita either. Well overdue now. see more
- 3 Weeks Ago
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@Jacci Had mine about 6 months and never connected see more
- 3 Weeks Ago
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@DerekIFox I have replied to you private mail 🤗 see more
- 3 Weeks Ago
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@Seanpalmer1969 I am so pleased 🤗 see more
- 3 Weeks Ago
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My in home display has been showing "awaiting data" for about 4 days. Going to another screen I am informed that the Internet connection is OK. My... see more
- 4 Weeks Ago
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@Rebecca, got it sorted thank you 🙏🏻❤️ see more
- 4 Weeks Ago
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