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New to the Community
This is the place where you can introduce yourself, find out what the Community is all about and read our guidelines.37 Threads 406 Posts 24 Online viewersLast Post: Introduce yourself! byPosts: 406 / Threads: 37 / Online viewers: 24 -
Help & Support
Have a question? Post here and a community member will be happy to help you. You can also leave suggestions/feedback for our Community Manager to investigate too!1,288 Threads 3,657 Posts 127 Online viewersLast Post: Swtch byPosts: 3,657 / Threads: 1,288 / Online viewers: 127 -
Off Topic
The place for you to share and discuss your interests and hobbies. Fancy discussing tech, music, games, TV and more? It's all here.88 Threads 298 Posts 15 Online viewersLast Post: Prize winners byPosts: 298 / Threads: 88 / Online viewers: 15 -
Utilita Giving
Everything on our Charity Partners and latest charity work and news!24 Threads 46 Posts 5 Online viewersLast Post: Kenilworth Road open for... byPosts: 46 / Threads: 24 / Online viewers: 5 -
Become a Bill Buster!
All the top tips on how to save energy at home.47 Threads 82 Posts 10 Online viewersLast Post: What Energy High 5 Actions do... byPosts: 82 / Threads: 47 / Online viewers: 10 -
Energy Hubs
Find out all the latest news and what’s going on in your local Utilita Energy Hub.16 Threads 21 Posts 5 Online viewersLast Post: Hun not connecting to meters byPosts: 21 / Threads: 16 / Online viewers: 5
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When will Utilita start taking new customers please? The phone number say 'this line is only for new customers, than they go on to tape on how to... see more
- 2 Days Ago
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@Trickye Hi there! How strange, I have never heard that before! Is there anything else that may be causing this to interfere with with the main gas... see more
- 3 Days Ago
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@melissa26503 Hi there, As I have explained before, you are not forced to use Friendly Credit hours - it is purely there to stop people going off... see more
- 3 Days Ago
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@Jacci Morning! 👋 Nice to hear from you and hope you're well. Welcome to the Community and lovely to hear from you. Wow that is so great to... see more
- 4 Days Ago
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I have topped up my electric meter since last week £90 to only got £5 plus my emergency credit yea it went over on to friendly credit this is the... see more
- 4 Days Ago
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Hi all I have a issue with my outside gas meter that keeps making a loud vibration noise whenever I turn on the tap or heating, can't seem to find... see more
- 4 Days Ago
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@Rebecca hello im jackie a carer from sunderland i am about to switch to utilita in 2 days 😃 see more
- 5 Days Ago
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Its the same email address that I've used to access the Alexa Skill previously. It always worked fine before. I've made sure my smartphone... see more
- 1 Week Ago
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@Queerest Hi there! 👋 That sounds a bit odd - sorry to hear it's coming up blank. I am just wondering if the emails match on the accounts and... see more
- 1 Week Ago
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@Sean1904 Sorry to hear that! Please can you pop me a direct mail using the link in my signature with your customer ref number and/or full address... see more
- 1 Week Ago
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Does anyone have any idea how to link the MyUtilita Alexa Skill App to MyUtilita?? I've used the app previously, and it worked perfectly. After... see more
- 1 Week Ago
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Been working fine for just over a year and now the gas meter has stopped communicating again meaning I have to manually top up but find it hard as... see more
- 2 Weeks Ago
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@melissa26503 Hi there Melissa. If you need an urgent call, please use the link in my signature to private mail me your full name, address & best... see more
- 2 Weeks Ago
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@melissa26503 Hi there! 👋 I replied to your post just before this one here. Just to reassure you - Utilita does not charge interest for any... see more
- 2 Weeks Ago
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@melissa26503 Hi there! 👋 Thanks for reaching out! The benefit of Pay As You Go mode is that you can balance and see how much you're spending... see more
- 2 Weeks Ago
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@Jackster Hey there! 👋 Sorry to hear about this confusion. I am more than happy to take a look at this to see what's happened. Please can you... see more
- 2 Weeks Ago
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Since Friday I have been trying to talk to an advisor on live chat the amount of times I have typed my email adress in is unreal.The moral of the... see more
- 2 Weeks Ago
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Since Friday I have been trying to speak to someone regarding my electric. I am now in debt for electric £40 so if it’s not paid today I will have no... see more
- 2 Weeks Ago
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Have tried this but they couldn't grasp my query. So my question is if I use 56kwh let us say over 2 days, am I charged 4kwh at the first... see more
- 2 Weeks Ago
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I always said I would never have a smart meter installed but it happened, so all I ever seem to do is put money on then have to power up then it goes... see more
- 3 Weeks Ago
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have just recieved a debt letter for £32.95. but no explanation why. i have tried all the the phone numbers to contact utilita and also the useless... see more
- 3 Weeks Ago
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@cammappin Hi there and thanks for getting in touch about this. Can I ask one more thing that I cannot see in your message that you say you have... see more
- 3 Weeks Ago
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@Neil Hi there - sorry to hear this. I can get an emergency call made to you to get this sorted, please can you drop me a private mail using the... see more
- 3 Weeks Ago
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ive been unable to top up with my key as all outlets are showing its unrecognisable I'm now on emergency credit and registered vulnerable as all my... see more
- 4 Weeks Ago
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