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New to the Community
This is the place where you can introduce yourself, find out what the Community is all about and read our guidelines.37 Threads 404 Posts 76 Online viewersLast Post: Introduce yourself! byPosts: 404 / Threads: 37 / Online viewers: 76 -
Help & Support
Have a question? Post here and a community member will be happy to help you. You can also leave suggestions/feedback for our Community Manager to investigate too!1,265 Threads 3,606 Posts 626 Online viewersLast Post: ? byPosts: 3,606 / Threads: 1,265 / Online viewers: 626 -
Off Topic
The place for you to share and discuss your interests and hobbies. Fancy discussing tech, music, games, TV and more? It's all here.88 Threads 298 Posts 47 Online viewersLast Post: Prize winners byPosts: 298 / Threads: 88 / Online viewers: 47 -
Utilita Giving
Everything on our Charity Partners and latest charity work and news!24 Threads 46 Posts 44 Online viewersLast Post: Kenilworth Road open for... byPosts: 46 / Threads: 24 / Online viewers: 44 -
Become a Bill Buster!
All the top tips on how to save energy at home.47 Threads 82 Posts 58 Online viewersLast Post: What Energy High 5 Actions do... byPosts: 82 / Threads: 47 / Online viewers: 58 -
Energy Hubs
Find out all the latest news and whatโs going on in your local Utilita Energy Hub.16 Threads 21 Posts 30 Online viewersLast Post: Hun not connecting to meters byPosts: 21 / Threads: 16 / Online viewers: 30
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Thanks for confirming that for me! Can you drop me a private mail with your full address & name on the account. I will get someone to check... see more
- 21 Hours Ago
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@Rebecca hi they were installed yesterday 25/04/24 see more
- 21 Hours Ago
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@Royle7 Hey there! Welcome to the Community ๐ค Sorry to hear that! Firstly - just to let you know, after your meter is installed - it takes a... see more
- 22 Hours Ago
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Iโve had my smart meters installed today 25/04/24 the engineer left ยฃ15 emergency credit on each meter Iโm trying to top up via the app when I press... see more
- 1 Day Ago
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We want to know which of the following 'Utilita Energy High Five' actions do you already do at home? โก๐ก๐ธ๐ Vote below! ๐(You can select whatever... see more
- 1 Day Ago
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CELEBRATING EARTH DAY WITH ยฃ500 WORTH OF PRIZES Did you know that Utilita High 5 gives you tips to help improve your energy efficiency? ... see more
- 3 Days Ago
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@Trikky2 That is still really good, Richard! โโโโโโโI hope you had a nice weekend? ๐ค see more
- 4 Days Ago
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Hi, Sorry could not find the thread to really reply :) But this round only reduced my electric by 97%, whilst last one was by 100%. In my defence... see more
- 1 Week Ago
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@Gord Morning! Oh no, sorry to hear this! Thanks for letting us know here on the Community, as it's important we help you get this fixed. Can you... see more
- 1 Week Ago
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It's been around 2 months now since I have had any data updates for my gas. This is on both the smart meter and the app. I have spoken on live chat... see more
- 1 Week Ago
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@Rebecca I have escalated it thanks, have to await an engineer on 12th June. Really not good, completely stressed me out, spent hours on the phone ๐ see more
- 1 Week Ago
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@Jil Oh no! I am really sorry to hear this! Not convenient at all! Keep me posted today to see if it sorts itself out - if not, I can get it... see more
- 1 Week Ago
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@JayDee Hi there ๐ค The easiest way to switch is online here. Please let me know how you get on, I would love to hear how your switch goes.๐ ... see more
- 1 Week Ago
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My usage has said nothing for gas and electric about 5 days which is not true, just waiting for it all to be added all together in just one day. see more
- 1 Week Ago
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Hi, yes I have. I eventually got through, they got me to input a 4 digit code & it's still off. Said it might come back on within 24 hours, they have... see more
- 1 Week Ago
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@Rebecca Thank you Now that I have resolved my complaint with british gas, i would like to switch my gas supply over to Utilita. How do I proceed... see more
- 1 Week Ago
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@Jil Hey there! Silly question, but have you tried resetting it? โโโโโโโRebecca ๐ค see more
- 1 Week Ago
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@JayDee Great to hear it's managed to sort itself out! ๐ค see more
- 1 Week Ago
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Hello again, โโโโโโโThis has since been resolved by itself i believe lol, thank you see more
- 1 Week Ago
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Hello, Had British Gas out yesterday to exchange my gas meter (ongoing complaint with them) - they have paired the gas meter to my comms hub and... see more
- 1 Week Ago
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My smart meter is showing usage information however the app has stopped updating since Friday, not sure if that's any comfort but it all seems to be... see more
- 1 Week Ago
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Hi all. Does anyone know please why my smart meter is showing as being offline? My internet is connected. It's asking me to input a 4 digit code see more
- 1 Week Ago
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I have been again to top up ยฃ20 on gas I only owe the meter debt ยฃ5.90 it has not even given me my emergency credit. My electric debt on meter is &50... see more
- 1 Week Ago
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