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New to the Community
This is the place where you can introduce yourself, find out what the Community is all about and read our guidelines.39 Threads 422 Posts 4 Online viewersLast Post: Introduce yourself! byPosts: 422 / Threads: 39 / Online viewers: 4 -
Help & Support
Have a question? Post here and a community member will be happy to help you. You can also leave suggestions/feedback for our Community Manager to investigate too!1,378 Threads 3,954 Posts 36 Online viewersLast Post: Utilita Warm Home Discount -... byPosts: 3,954 / Threads: 1,378 / Online viewers: 36 -
Off Topic
The place for you to share and discuss your interests and hobbies. Fancy discussing tech, music, games, TV and more? It's all here.88 Threads 298 Posts 216 Online viewersLast Post: Prize winners byPosts: 298 / Threads: 88 / Online viewers: 216 -
Utilita Giving
Everything on our Charity Partners and latest charity work and news!24 Threads 50 Posts 4 Online viewersLast Post: Does anyone win the... byPosts: 50 / Threads: 24 / Online viewers: 4 -
Become a Bill Buster!
All the top tips on how to save energy at home.47 Threads 82 Posts 2 Online viewersLast Post: What Energy High 5 Actions do... byPosts: 82 / Threads: 47 / Online viewers: 2 -
Energy Hubs
Find out all the latest news and what’s going on in your local Utilita Energy Hub.16 Threads 21 Posts 0 Online viewersLast Post: Hun not connecting to meters byPosts: 21 / Threads: 16 / Online viewers: 0
- Older Activity
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@Vanessah Hey there! Eligibility info is on the gov website here - I hope this helps 🤗 see more
- 8 Hours Ago
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Hi Rebecca, If someone is unemployed and in receipt of Universal credit will they automatic receive the Warm Home Discount payment? Kind... see more
- 3 Days Ago
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@nicola0507 & @clarkie911 - I am really sorry to hear you are both having these frustrations. Would you mind popping me a private mail with your... see more
- 4 Days Ago
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@Dean I have had my new smart meters (Gas & Electricity) and IHD for over 3 weeks and the IHD is still displaying not commissioned. I have called... see more
- 4 Days Ago
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Nicola I am having the same issue with my IHD it will not connect to my Gas or Electric meters? Phoned numerous times and after waiting a long time... see more
- 4 Days Ago
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I had a smart meter install approx 3 weeks ago. engineer took an absolute meltdown as he's forgotten equipment je needed. I'm 3 meters in and none... see more
- 4 Days Ago
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@stevieinUK Yes it is a very strange one isn't it. I think that is a good idea - keep an eye on it and hopefully the glitch will just stop -... see more
- 1 Week Ago
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Yes, i have uninstalled it 2 times, have cleared the cache and data, with no luck. It's a strange one. I can top up ok, and when I press my home... see more
- 1 Week Ago
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@stevieinUK Hi there! Have you ensured you have the latest version of the app downloaded and also have the latest phone software updated? Thanks,... see more
- 1 Week Ago
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I can't open my app at the home page or the other one with the 3 bars at the end. The rest are fine, but trying to open those 2 keeps coming up... see more
- 1 Week Ago
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@Joyh Hi there - what platform/top-up method are you using? 🤗 see more
- 1 Week Ago
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@Joyh Hi there - what platform/top-up method are you using? 🤗 see more
- 1 Week Ago
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Can you confirm i am registered for Power Payback please see more
- 1 Week Ago
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Hi, could you please help me with an issue im having regarding a new smart meter fitted and new top up card? I got a new meter fitted today as they... see more
- 1 Week Ago
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Hi, I've just had a new smart meter installed & have been given a new top up card. Can anyone tell me how I take off my old pay as you go top up card... see more
- 1 Week Ago
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@Asema So pleased that article was helpful! 🤗 Just shout if there is anything else 😊 see more
- 1 Week Ago
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@RebeccaThank you so much, I didn't see the bit about it being in two parts, thank you again. see more
- 2 Weeks Ago
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@DarrenR That is so great to hear, sounds like you have some very interesting interests and I look forward to hearing from you more here on the... see more
- 2 Weeks Ago
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Hi Rebecca, I finally got some credit on through a lovely lady at the call centre, my app is still frozen and I can't use it but hopefully she passed... see more
- 2 Weeks Ago
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