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51,923members
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84Online
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6,541Posts
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New to the Community
This is the place where you can introduce yourself, find out what the Community is all about and read our guidelines.36 Threads 436 Posts 0 Online viewersLast post: Introduce yourself! byPosts: 436 / Threads: 36 / Online viewers: 0 -
Help & Support
Have a question? Post here and a community member will be happy to help you. You can also leave suggestions/feedback for our Community Manager to investigate too!1,820 Threads 5,378 Posts 18 Online viewersLast post: Why does app tell me to... byPosts: 5,378 / Threads: 1,820 / Online viewers: 18 -
Community Competitions
Find our new and exciting Community competitions via Utilita Extra here, these competitions will be run for our Utilita Customers offering a wide range of prizes were excited to share to our loyal customers.4 Threads 46 Posts 1 Online viewersLast post: WIN a £100 Argos Voucher OR... byPosts: 46 / Threads: 4 / Online viewers: 1 -
Community Updates
Stay in the loop with all the newest features, issues and announcements.11 Threads 20 Posts 0 Online viewersLast post: Warm Home Discount Payment... byPosts: 20 / Threads: 11 / Online viewers: 0 -
Off Topic
The place for you to share and discuss your interests and hobbies. Fancy discussing tech, music, games, TV and more? It's all here.58 Threads 247 Posts 4 Online viewersLast post: Utilita Rewards and Life... byPosts: 247 / Threads: 58 / Online viewers: 4 -
Utilita Giving
Everything on our Charity Partners and latest charity work and news!2 Threads 5 Posts 0 Online viewersLast post: Just a thought byPosts: 5 / Threads: 2 / Online viewers: 0 -
Energy Saving Advice
All the top tips on how to save energy at home.28 Threads 49 Posts 1 Online viewersLast post: Spring Clean your way to a... byPosts: 49 / Threads: 28 / Online viewers: 1 -
Energy Hubs
Find out all the latest news and what’s going on in your local Utilita Energy Hub.4 Threads 5 Posts 0 Online viewersLast post: How do I get my son on this... byPosts: 5 / Threads: 4 / Online viewers: 0
- Older Activity
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Deffo the £100 argos voucher, Not gonna lie we would get chest of draws, we currently have our clothes on these shelves in our bedroom that our... see more
- 6 Hours Ago
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7Replies
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217Views
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Funny how the agents say real time info isn't possible on the app yet the Geo app works in real time. Starting to think your app is only any good for... see more
- 7 Hours Ago
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30Replies
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@ShannyLouHill That sounds lovely and perfect for Summer! 🤗🌻😍😎🌿🌺 I have my fingers crossed for you 🤞😀 see more
- 13 Hours Ago
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7Replies
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@Rebecca 4 year old boy and 8 year old girl. I’d get a little paddling pool for them, maybe some chalks for the walls and floors, a little kids table... see more
- 15 Hours Ago
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7Replies
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@ShannyLouHill Oh this sounds fabulous! What items would you get them, and how old are they? 🤗 see more
- 15 Hours Ago
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7Replies
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@AngelAgatha Congratulations on your new start! That is very exciting. Where abouts are you in the UK? I have my fingers crossed for you for... see more
- 15 Hours Ago
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7Replies
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Hi @Pwstca, I'm sorry to hear that this is ongoing for you, I really appreciate how frustrating this must be for you. Unfortunately, this can... see more
- 1 Day Ago
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30Replies
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168363Views
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@WilliamB would love £100 Argos voucher to treat my kids to some summer stuff for the garden! see more
- 1 Day Ago
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7Replies
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1Likes
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217Views
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@WilliamB After recently moving into my own home, I’m starting from scratch with a lot of household items. Winning a £100 Argos voucher would help me... see more
- 1 Day Ago
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7Replies
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1Likes
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217Views
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The JULY Community Competition has arrived!! And there are FIVE prizes up for grabs this month! 🤩 PRIZE 1 - Kit out the garden and house for... see more
- 1 Day Ago
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7Replies
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Another month has passed and still no resolution. Still estimated balances on the app. Maybe one day it will fix itself like last time🤔 see more
- 3 Days Ago
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30Replies
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Hi @Daveyboy73 Thanks for your post! The In Home Display activity won't affect your ability to top up your meter in any way at all - it's... see more
- 6 Days Ago
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1Replies
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127Views
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Hi early this morning my in home display was fine but an hour or so back ive noticed a red x through the signal lines so I switched it off n on again... see more
- 6 Days Ago
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1Replies
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Hi @Whirl36/Shirley! Thanks for being part of the community! It's great to have you on board - have you checked out our competition yet this... see more
- 1 Week Ago
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320Replies
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Hi @JuliePhillips Thanks for your reply. Without looking at your account in more detail, I can't give you a definitive answer - I will send... see more
- 1 Week Ago
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3Replies
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I'm abit confused. I managed to scrape together £15 to buy electric credit. When i left my house my electric meter had 35p emergency left on it. So... see more
- 1 Week Ago
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3Replies
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@JuliePhillips I am sorry to hear that your are running low on credit, You’re right that if you’ve already reached the £50 Power Up limit,... see more
- 1 Week Ago
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3Replies
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I currently have less than £1 of emergency electric left & I don't get paid until Wednesday night. I use roughly £1.60p electric per day, so my... see more
- 1 Week Ago
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3Replies
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213Views
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I'm having the same issue. The IHD is showing correct balances so its not an issue with data between the meters and the IHD. I have connected the... see more
- 1 Week Ago
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30Replies
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Hi @Jimbo1467, I am sorry to hear about this and the issues you have had with the low alert notification - I would also like to apologise for... see more
- 1 Week Ago
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3Replies
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320Views
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Hi thanks fir replying, just been talking to someone from Chat with us and they took me through a whole host of things to do but after over 2 hours... see more
- 1 Week Ago
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3Replies
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320Views
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We know that we have a lot of members here on the Community that have young children and babies. 👨👨👧👦👶 In the heat it can be worrying knowing... see more
- 1 Week Ago
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@Jimbo1467 Hello. You will first need to make sure the notifications are enabled. To do this log into your account online and go to the account... see more
- 1 Week Ago
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3Replies
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@AliT Hello. Yes indeed if your actual electric went off, then you would need to rearm your meter. Depending on your meter type it could be... see more
- 1 Week Ago
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1Replies
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200Views
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I’m on holiday went to top up and discovered that my electricity had run out. I didn’t get my warning low credit message. I’ve since topped up,... see more
- 1 Week Ago
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1Replies
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1Likes
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200Views
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I have not been getting warning messages telling me my credit balance has fallen below two pounds, does anyone know why ? Last summer my balance... see more
- 1 Week Ago
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3Replies
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320Views
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Hello Community! 👋 With the temperatures soaring all over the UK, we wanted to share some helpful information on how to keep cool and safe during... see more
- 1 Week Ago
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0Replies
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Thank you to everyone who entered the first of our YEAR LONG monthly prize draw! I am ABSOLUTLEY delighted to announce that our winner for June's... see more
- 2 Weeks Ago
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31Replies
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5225Views
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