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New to the Community
This is the place where you can introduce yourself, find out what the Community is all about and read our guidelines.36 Threads 438 Posts 55 Online viewersLast post: Introduce yourself! byPosts: 438 / Threads: 36 / Online viewers: 55 -
Help & Support
Have a question? Post here and a community member will be happy to help you. You can also leave suggestions/feedback for our Community Manager to investigate too!909 Threads 2,868 Posts 57 Online viewersLast post: Top up byPosts: 2,868 / Threads: 909 / Online viewers: 57 -
Community Competitions
Find our new and exciting Community competitions via Utilita Extra here, these competitions will be run for our Utilita Customers offering a wide range of prizes were excited to share to our loyal customers.5 Threads 92 Posts 10 Online viewersLast post: CLOSED WIN One of Four £100... byPosts: 92 / Threads: 5 / Online viewers: 10 -
Community Updates
Stay in the loop with all the newest features, issues and announcements.6 Threads 6 Posts 9 Online viewersLast post: Warm Home Discount Payment... byPosts: 6 / Threads: 6 / Online viewers: 9 -
Off Topic
The place for you to share and discuss your interests and hobbies. Fancy discussing tech, music, games, TV and more? It's all here.1 Threads 1 Posts 42 Online viewersLast post: Welcome to the 'Off Topic'... byPosts: 1 / Threads: 1 / Online viewers: 42 -
Utilita Giving
Everything on our Charity Partners and latest charity work and news!1 Threads 3 Posts 9 Online viewersLast post: Welcome to the 'Utilita... byPosts: 3 / Threads: 1 / Online viewers: 9 -
Energy Saving Advice
All the top tips on how to save energy at home.12 Threads 15 Posts 10 Online viewersLast post: Spring Clean your way to a... byPosts: 15 / Threads: 12 / Online viewers: 10 -
Energy Hubs
Find out all the latest news and what’s going on in your local Utilita Energy Hub.2 Threads 2 Posts 54 Online viewersLast post: Your Guide to a Utilita Hub byPosts: 2 / Threads: 2 / Online viewers: 54
- Older Activity
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@Maxj Hey 👋 Thanks for your post. Sorry to hear you are experiencing some connectivity issues. I have dropped you a private mail so I can... see more
- 9 Hours Ago
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A massive congratulations to out FOUR winners @Irregularkay52 @JuliePhillips @broganmason @Userpin Good luck everyone for the September prize... see more
- 10 Hours Ago
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Had meters upgraded and a new in home display that the app keeps telling me to connect to internet have tried many times but it won’t connect see more
- 1 Day Ago
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423Views
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Hi @JuliePhillips, This can sometimes happen if there is a signal issue, can you confirm if this is still happening? Kind Regards Dean see more
- 1 Day Ago
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1544Views
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I usually buy credit with cash at a local shop, but I wanted to try paying with my debit card via the app. I tried "pay by bank" on your app, but it... see more
- 2 Days Ago
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A little reminder that you could get £150 to help with your energy costs this winter... The Warm Home Discount is back for eligible households, but... see more
- 5 Days Ago
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1134Views
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@82Samsonn Hey there 👋 No problem at all, I can chase this up for you! Can you drop me a private mail using the link in my signature below with... see more
- 5 Days Ago
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Hi on the 24th July I had my smart meters replaced, the engineer should have give me a counter top meter display but he did not have any left on the... see more
- 6 Days Ago
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@David3690 Hey David, welcome to the community 👋 I have sent you a direct mail requesting your Energy Account Number so I can look into this for... see more
- 1 Week Ago
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1184Views
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I joined Utilita a few months ago. I was told that although i had a SMET2 meter it needed changing to work as PAYG. Yesterday the meter engineer... see more
- 1 Week Ago
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Hi, if you could DM your account number we can look into this further . Thanks see more
- 1 Week Ago
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@Debie. hi, I have sent you a DM for further details. Thanks see more
- 1 Week Ago
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Hi Thanks for your details, I can see you have been in touch about this before. If you could send in your main meters serial numbers , this is found... see more
- 1 Week Ago
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2907Views
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App on phone not working propetly see more
- 1 Week Ago
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Hi there my account number is 9289435507. & my postcode is BB80RD see more
- 1 Week Ago
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Unfortunately, Becs is of at the moment, I work as part of the community team , If you DM me your account details and post code, I can look into this... see more
- 1 Week Ago
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Hi there no it was a new display that I was given by the Utilita engineer when he had to replace my meters at the beginning of August. I still had... see more
- 1 Week Ago
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@cath91 Hi there I have not heard of that one before, has it been given to you by a previous supplier? see more
- 1 Week Ago
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How do I connect My Trio display to my utilita app? see more
- 1 Week Ago
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@Marief71 Hi! 👋 I can tell you if you private mail me your energy account number 🤗 Thanks, Rebecca see more
- 1 Week Ago
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@RebeccaThank you Rebecca😊 see more
- 1 Week Ago
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How do you find out if have an up to date meter see more
- 1 Week Ago
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@JamesDavies Oh I am sorry to hear you have had a tough time of late. Absolutely agree this would be a lovely idea. Good luck James 🤗 see more
- 1 Week Ago
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@Irregularkay52 Good luck, Kay! 🤗 see more
- 1 Week Ago
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