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- Older Activity
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Anyone else had a problem with top ups this weekend , made a payment on Saturday morning and still not showing in balance see more
- 6 Hours Ago
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Following the most recent issue with Power up, we are pleased to announce that we have now successfully deployed a solution for resolving the error... see more
- 8 Hours Ago
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Update: We have now successfully deployed a solution for resolving the error issue with Power Ups. This went live last Tuesday, and we’ve been... see more
- 10 Hours Ago
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Hi PeteC, Thanks for your message. I am currently at the airport going on holiday. I'll let you know when I'll be back home. Thanks see more
- 13 Hours Ago
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Hey @JuliePhillips Ah that's so kind, thank you! It's what we're here for though, and if there is anything we can do to help in the future, please... see more
- 14 Hours Ago
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I can not thank @PeteC & @Utilita enough for your help. I was so worried about my electric going off. Without your help I'd be without my fridge,... see more
- 15 Hours Ago
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Hi @Pwstca Thanks for your message - It can take a few days for the meters to update fully, but I can give you a heads up to see how that process... see more
- 18 Hours Ago
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Hi @JuliePhillips Thanks for your message - we can absolutely help you! Your friendly credit will end at 10am this morning, and won't be able... see more
- 18 Hours Ago
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3Replies
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I'm embarrassed to say I'm currently on emergency gas & I've run out of emergency electric. thankfully friendly credit has kept my electric on, but... see more
- 1 Day Ago
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Hi everyone. Had my smart meters coms replaced yesterday and brand new smart display installed and guess what? Estimated meters balance again😂 ... see more
- 3 Days Ago
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Hi Emma Thanks for taking the time to leave a post on the community. That sounds really odd, and we definitely want to investigate this further... see more
- 5 Days Ago
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1935Views
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I called Utilita yesterday to get an account set up. I did use their online form a month ago but I got no reply. After speaking to multiple people on... see more
- 6 Days Ago
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@clarkie911 Have you tried calling into the Utilita Contact Centre? An advisor will be able to open your account and investigate why it is not... see more
- 1 Week Ago
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@Disabledbutliving Hi there, firstly, sorry to hear that you are in this situation where you are unable to use your In-Home Display with the current... see more
- 1 Week Ago
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Hello apologies for any errors I'm visually impaired. I am my mother's carer & I am registered visually impaired My mother has cataracts &... see more
- 2 Weeks Ago
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Hi Rebecca, I am on pay as you go? I really would like a ££ value left for both Electricity & Gas? see more
- 2 Weeks Ago
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@clarkie911 Hi there, have you submitted any meter readings at all of late? Rebecca see more
- 2 Weeks Ago
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My meter is not updating and is providing estimates. How can I get this resolved see more
- 2 Weeks Ago
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We've had a few questions about what hours E7 meters operate in the daylight saving hours vs the winter months. So we wanted to get that clarified... see more
- 2 Weeks Ago
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@Kerry That is more than OK and always happy to look into anything for you should you need me to as your Community Manager 🤗 So pleased you are... see more
- 2 Weeks Ago
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Hi Rebecca, that is OK. More than happy to just continue being a valued customer. Keep up the great customer service. Thank you Kerry see more
- 3 Weeks Ago
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8Replies
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@Kerry Hey there! I am so pleased you are happy and not had any issues. Utilita do not do the refer a friend anymore no. It may be a little... see more
- 3 Weeks Ago
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8Replies
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Hey! Yes of course! 😊 It is customerservices@utilita.co.uk. Have you got the Utilita app My Utilita? This can show and give you access to a lot... see more
- 3 Weeks Ago
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1Replies
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My IHD is around 7/8 years old and is on its way out. The touch screen barely works is there an email address I can use to contact utilita to... see more
- 3 Weeks Ago
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All these years passed and I still did not receive anything for referring someone to utilita. It was done correctly through my link. Im not sure... see more
- 3 Weeks Ago
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8Replies
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@Kerry how do u refer a friend? see more
- 3 Weeks Ago
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8Replies
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