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New to the Community
This is the place where you can introduce yourself, find out what the Community is all about and read our guidelines.36 Threads 435 Posts 6 Online viewersLast post: Introduce yourself! byPosts: 435 / Threads: 36 / Online viewers: 6 -
Help & Support
Have a question? Post here and a community member will be happy to help you. You can also leave suggestions/feedback for our Community Manager to investigate too!1,818 Threads 5,366 Posts 118 Online viewersLast post: No warning message ? byPosts: 5,366 / Threads: 1,818 / Online viewers: 118 -
Community Competitions
Find our new and exciting Community competitions via Utilita Extra here, these competitions will be run for our Utilita Customers offering a wide range of prizes were excited to share to our loyal customers.3 Threads 38 Posts 0 Online viewersLast post: CLOSED WIN a Yearly Merlin... byPosts: 38 / Threads: 3 / Online viewers: 0 -
Community Updates
Stay in the loop with all the newest features, issues and announcements.11 Threads 20 Posts 0 Online viewersLast post: Warm Home Discount Payment... byPosts: 20 / Threads: 11 / Online viewers: 0 -
Off Topic
The place for you to share and discuss your interests and hobbies. Fancy discussing tech, music, games, TV and more? It's all here.58 Threads 247 Posts 2 Online viewersLast post: Utilita Rewards and Life... byPosts: 247 / Threads: 58 / Online viewers: 2 -
Utilita Giving
Everything on our Charity Partners and latest charity work and news!2 Threads 5 Posts 0 Online viewersLast post: Just a thought byPosts: 5 / Threads: 2 / Online viewers: 0 -
Energy Saving Advice
All the top tips on how to save energy at home.28 Threads 49 Posts 4 Online viewersLast post: Spring Clean your way to a... byPosts: 49 / Threads: 28 / Online viewers: 4 -
Energy Hubs
Find out all the latest news and what’s going on in your local Utilita Energy Hub.4 Threads 5 Posts 0 Online viewersLast post: How do I get my son on this... byPosts: 5 / Threads: 4 / Online viewers: 0
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Hi thanks fir replying, just been talking to someone from Chat with us and they took me through a whole host of things to do but after over 2 hours... see more
- 6 Hours Ago
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We know that we have a lot of members here on the Community that have young children and babies. 👨👨👧👦👶 In the heat it can be worrying knowing... see more
- 6 Hours Ago
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@Jimbo1467 Hello. You will first need to make sure the notifications are enabled. To do this log into your account online and go to the account... see more
- 9 Hours Ago
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@AliT Hello. Yes indeed if your actual electric went off, then you would need to rearm your meter. Depending on your meter type it could be... see more
- 10 Hours Ago
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I’m on holiday went to top up and discovered that my electricity had run out. I didn’t get my warning low credit message. I’ve since topped up,... see more
- 1 Day Ago
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I have not been getting warning messages telling me my credit balance has fallen below two pounds, does anyone know why ? Last summer my balance... see more
- 1 Day Ago
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Hello Community! 👋 With the temperatures soaring all over the UK, we wanted to share some helpful information on how to keep cool and safe during... see more
- 1 Day Ago
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Thank you to everyone who entered the first of our YEAR LONG monthly prize draw! I am ABSOLUTLEY delighted to announce that our winner for June's... see more
- 2 Days Ago
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@Sean1904 Hello! Everyone on pre payment has a recovery rate set up if they have debt or not, it's just so that it is set up. Your meter would... see more
- 2 Days Ago
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So had a engineer out today to fix the never ending comms issue where the gas meter keeps dropping communication been told it needs a booster but... see more
- 2 Days Ago
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@Rebecca i am Shirley been customer for over a year and love diamond art. see more
- 3 Days Ago
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A quick note to wish all the dads, or dad figures here on the Community a happy father's day to those that celebrate the special day. Whether you... see more
- 1 Week Ago
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@stevet687 Hi there, sorry to hear you have had a frustrating experience. If this is raised with complaints, they will already be doing their... see more
- 1 Week Ago
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After a year of trying to get my IHD fixed i am still being given the run around. Finally get engineer booked to swap meters for 'compatible' ones... see more
- 1 Week Ago
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Hi @Samann Thank you for providing that information - this is probably being caused then because of it being a IHD provided by OVO and not Utilita... see more
- 1 Week Ago
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It would be a hard choice between the London eye and Legoland! see more
- 1 Week Ago
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Hi @Rach7 Good luck! 🤞 I really hope you’re in with a chance. Which Merlin park would your children be most excited to visit if you won? ... see more
- 1 Week Ago
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Wow! What an amazing prize! It would mean so much to our children. Everything has gone up in price so much in recent years it's hard to do a treat... see more
- 1 Week Ago
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Hello It is a type 1 model i have had it since 2024 when I joined ovo. I changed over to utilita last month and yes it's been like it for a few... see more
- 1 Week Ago
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Hi @Samann I am currently enquiring with a few other teams why this is as I have not come across this before - Is this still happening now? What... see more
- 1 Week Ago
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Hi @stj2006 Rebecca will be back on Tuesday and will be able to respond to your direct message, As far as I am aware this is still being looked... see more
- 1 Week Ago
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Hi @Owendavison98 Theme park birthday sounds amazing :) Good Luck see more
- 1 Week Ago
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@Chips That Sounds Wonderful :) Good Luck see more
- 1 Week Ago
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@WilliamB I would take my partner & my best friend and her partner! It’s tradition that we visit Alton towers & Thorpe park together, especially for... see more
- 1 Week Ago
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Rebecca I have direct messaged you about this issue. When I checked yesterday there was £100 worth of debt!!!!! can we please get a resolution ASAP... see more
- 1 Week Ago
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Can someone please tell me should the time in the corner of the in home display match with the time underneath the balance? I am so sure they used... see more
- 1 Week Ago
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I’d like to use it so regularly be able to treat my niece and nephew. Along with a trip to Thorpe park for my partners birthday as she loves a theme... see more
- 2 Weeks Ago
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My grandaughters would love this :) see more
- 2 Weeks Ago
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