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New to the Community
This is the place where you can introduce yourself, find out what the Community is all about and read our guidelines.36 Threads 438 Posts 1 Online viewersLast post: Introduce yourself! byPosts: 438 / Threads: 36 / Online viewers: 1 -
Help & Support
Have a question? Post here and a community member will be happy to help you. You can also leave suggestions/feedback for our Community Manager to investigate too!909 Threads 2,868 Posts 29 Online viewersLast post: Top up byPosts: 2,868 / Threads: 909 / Online viewers: 29 -
Community Competitions
Find our new and exciting Community competitions via Utilita Extra here, these competitions will be run for our Utilita Customers offering a wide range of prizes were excited to share to our loyal customers.5 Threads 92 Posts 1 Online viewersLast post: CLOSED WIN One of Four £100... byPosts: 92 / Threads: 5 / Online viewers: 1 -
Community Updates
Stay in the loop with all the newest features, issues and announcements.6 Threads 6 Posts 0 Online viewersLast post: Warm Home Discount Payment... byPosts: 6 / Threads: 6 / Online viewers: 0 -
Off Topic
The place for you to share and discuss your interests and hobbies. Fancy discussing tech, music, games, TV and more? It's all here.1 Threads 1 Posts 1 Online viewersLast post: Welcome to the 'Off Topic'... byPosts: 1 / Threads: 1 / Online viewers: 1 -
Utilita Giving
Everything on our Charity Partners and latest charity work and news!1 Threads 3 Posts 1 Online viewersLast post: Welcome to the 'Utilita... byPosts: 3 / Threads: 1 / Online viewers: 1 -
Energy Saving Advice
All the top tips on how to save energy at home.12 Threads 15 Posts 1 Online viewersLast post: Spring Clean your way to a... byPosts: 15 / Threads: 12 / Online viewers: 1 -
Energy Hubs
Find out all the latest news and what’s going on in your local Utilita Energy Hub.2 Threads 2 Posts 0 Online viewersLast post: Your Guide to a Utilita Hub byPosts: 2 / Threads: 2 / Online viewers: 0
- Older Activity
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@Maxj Hey 👋 Thanks for your post. Sorry to hear you are experiencing some connectivity issues. I have dropped you a private mail so I can... see more
- 1 Day Ago
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A massive congratulations to out FOUR winners @Irregularkay52 @JuliePhillips @broganmason @Userpin Good luck everyone for the September prize... see more
- 1 Day Ago
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Had meters upgraded and a new in home display that the app keeps telling me to connect to internet have tried many times but it won’t connect see more
- 2 Days Ago
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466Views
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Hi @JuliePhillips, This can sometimes happen if there is a signal issue, can you confirm if this is still happening? Kind Regards Dean see more
- 2 Days Ago
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1595Views
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I usually buy credit with cash at a local shop, but I wanted to try paying with my debit card via the app. I tried "pay by bank" on your app, but it... see more
- 3 Days Ago
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A little reminder that you could get £150 to help with your energy costs this winter... The Warm Home Discount is back for eligible households, but... see more
- 6 Days Ago
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1166Views
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@82Samsonn Hey there 👋 No problem at all, I can chase this up for you! Can you drop me a private mail using the link in my signature below with... see more
- 6 Days Ago
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1197Views
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Hi on the 24th July I had my smart meters replaced, the engineer should have give me a counter top meter display but he did not have any left on the... see more
- 1 Week Ago
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@David3690 Hey David, welcome to the community 👋 I have sent you a direct mail requesting your Energy Account Number so I can look into this for... see more
- 1 Week Ago
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I joined Utilita a few months ago. I was told that although i had a SMET2 meter it needed changing to work as PAYG. Yesterday the meter engineer... see more
- 1 Week Ago
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Hi, if you could DM your account number we can look into this further . Thanks see more
- 1 Week Ago
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@Debie. hi, I have sent you a DM for further details. Thanks see more
- 1 Week Ago
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Hi Thanks for your details, I can see you have been in touch about this before. If you could send in your main meters serial numbers , this is found... see more
- 1 Week Ago
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2958Views
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App on phone not working propetly see more
- 1 Week Ago
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Hi there my account number is 9289435507. & my postcode is BB80RD see more
- 1 Week Ago
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Unfortunately, Becs is of at the moment, I work as part of the community team , If you DM me your account details and post code, I can look into this... see more
- 1 Week Ago
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Hi there no it was a new display that I was given by the Utilita engineer when he had to replace my meters at the beginning of August. I still had... see more
- 1 Week Ago
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@cath91 Hi there I have not heard of that one before, has it been given to you by a previous supplier? see more
- 1 Week Ago
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How do I connect My Trio display to my utilita app? see more
- 2 Weeks Ago
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@Marief71 Hi! 👋 I can tell you if you private mail me your energy account number 🤗 Thanks, Rebecca see more
- 2 Weeks Ago
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@RebeccaThank you Rebecca😊 see more
- 2 Weeks Ago
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How do you find out if have an up to date meter see more
- 2 Weeks Ago
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@JamesDavies Oh I am sorry to hear you have had a tough time of late. Absolutely agree this would be a lovely idea. Good luck James 🤗 see more
- 2 Weeks Ago
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@Irregularkay52 Good luck, Kay! 🤗 see more
- 2 Weeks Ago
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