[ScottishBoy24]

@Rebecca the engineer has been rescheduled again to monday between 9am and 1pm this is becoming a massive inconvenience im having to stay in all the time for an engineer that doesnt turn up how do i raise a complaint ?

[Rebecca]

Originally Posted by ScottishBoy24

@Rebecca the engineer has been rescheduled again to monday between 9am and 1pm this is becoming a massive inconvenience im having to stay in all the time for an engineer that doesnt turn up how do i raise a complaint ?

Hello! I can totally understand that, it has not been a straight forward journey for you at all has it. I really do hope they visit today. I will pop you a private mail in the meantime, as I am keen to get your account number so I can take a look into your account to see what has gone on.

Rebecca 😊

[broadbean]

@Rebecca,good evening.I just joined your forum

[Dean]

Hello @broadbean,

Welcome to the Community, Rebecca is currently on holiday and will be back next week.

We would love to get to hear more about yourself and your hobbies and interests. 😄

Kind Regards
Dean

[dragen]

Hello my name is Sean I have only been a Utilita customer for 6 days and finding the information on the app very usefull and on the website. My interests are computers, films, theatre, music (lisening to)

[Rebecca]

@dragen Welcome Dragen!! What specifically in computers do you enjoy? And what are some of your favorite films? 🤗 🤩

So pleased so hear you are getting on well as a new customer. The Help and Support board here is really useful and you can use the search bar on the home page for anything you are looking for too. 😀

[Rebecca]

@broadbean Hello! A very very warm welcome to the Community, as @Dean has also said 😀

How are you? We would love to hear a little more about you? Where abouts in the UK are you from, how long have you been a Utilita customer, and have you any interests/hobbies? 🤩

Look forward to hearing more about you!

Rebecca

[portarri]

Hi, I'm John, live in Rotherham, England and have recently changed to Utilita for both Gas and Electric.

[Dean]

Originally Posted by portarri

Hi, I'm John, live in Rotherham, England and have recently changed to Utilita for both Gas and Electric.

Hi John @portarri,

Its very nice to meet you, Welcome to the community please feel free to get involved in any conversation or start one of your own :) We also have a weekly quiz.

We would love to hear more about your interests and hobbies.

Kind Regards
Dean

[Rebecca]

Originally Posted by portarri

Hi, I'm John, live in Rotherham, England and have recently changed to Utilita for both Gas and Electric.

Morning John! 🤗 - YES ditto what @Dean has said - we would LOVE to know a little more about you!

What are your hobbies/interests? 🤩🤗

You can find the latest quiz that @Dean mentioned here! 😀

Rebecca, your Community Manager