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  • Terrileigh's Avatar
    Terrileigh

    Level 2
    24-04-23
    7362 Views
    Why does live chat keep knocking me off from been in queue this is why i carnt cope with utilita anymore worse energy supplier ever carnt access anything iv no electricity or emergency nothing ya wonder why people are committing suicide
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  • Rebecca's Avatar
    Rebecca

    Head of Community
    24-04-23
    @Terrileigh Sorry to hear that! Live Chat may be cutting you off if it's super busy and there are too many people queuing as it is a Monday morning which is our busiest time.

    Can you private mail me your full address and and best contact number so I can get an urgent call escalated for you.

    Thanks,
    Rebecca
    I'm your Community Manager! 😀 Please note: I'm currently on leave until April 2026. Need to message the community team? Feel free to reach out to @WilliamB, @PeteC or @Dean" 😀

    To post a new thread about anything you like click here

    Feel free to message me any time by clicking here     🤗
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