[Terrileigh]

Why does live chat keep knocking me off from been in queue this is why i carnt cope with utilita anymore worse energy supplier ever carnt access anything iv no electricity or emergency nothing ya wonder why people are committing suicide

[Rebecca]

@Terrileigh Sorry to hear that! Live Chat may be cutting you off if it's super busy and there are too many people queuing as it is a Monday morning which is our busiest time.

Can you private mail me your full address and and best contact number so I can get an urgent call escalated for you.

Thanks,
Rebecca