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Dann

Staff
  • 15
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About Dann

Join date 05-06-25
Latest activity 16 Hours Ago

Dann's Activity

  • Power up not working
    Hi, Thank you for getting in touch. The “meter not eligible” message can appear for a few reasons, even if there’s no outstanding balance. Common... see more
    Dann's Avatar
    by Dann
    • 16 Hours Ago
    • 1
      Replies
    • 0
      Likes
    • 157
      Views
  • App and ihd
    Hi, Thanks for reaching out and letting us know about this. It sounds frustrating, and I appreciate your patience. The difference between your app... see more
    Dann's Avatar
    by Dann
    • 1 Day Ago
    • 3
      Replies
    • 0
      Likes
    • 443
      Views
  • App
    @Davest Hi, thanks for letting us know! I’ll send you a direct message shortly to gather some details so we can help resolve this. see more
    Dann's Avatar
    by Dann
    • 4 Days Ago
    • 1
      Replies
    • 0
      Likes
    • 1233
      Views
  • Electric meter not communicating
    @Pumpkin Hi, thanks for reaching out! I’ll send you a direct message shortly to gather a few details so we can assist you further. see more
    Dann's Avatar
    by Dann
    • 4 Days Ago
    • 2
      Replies
    • 0
      Likes
    • 1327
      Views
  • Warm Home Discount - Page Not Found
    @MJWalsh Here is the link to apply: https://my.utilita.co.uk/whd/guest see more
    Dann's Avatar
    by Dann
    • 4 Weeks Ago
    • 6
      Replies
    • 0
      Likes
    • 47998
      Views
  • Bill paying.
    @Glynis If you could Dm me some of your account details I can look into this. see more
    Dann's Avatar
    by Dann
    • 4 Weeks Ago
    • 1
      Replies
    • 0
      Likes
    • 6614
      Views
  • About paying your bill
    @Glynis It could just be taking a moment to update. If you could private message me some account details I can have a quick look to make sure all... see more
    Dann's Avatar
    by Dann
    • 4 Weeks Ago
    • 1
      Replies
    • 0
      Likes
    • 6985
      Views
  • Can't top up my electricity with prepayment card
    @Barbara1965 I am sorry to hear of this as far as I am aware error 04 means on a payment rejection slip indicates that the card has been declined by... see more
    Dann's Avatar
    by Dann
    • 4 Weeks Ago
    • 2
      Replies
    • 0
      Likes
    • 10296
      Views
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