[JoyG]

Hello
at a 9 o’clock this morning I transferred £100 into the savings so I could put £100 onto my gas. Does it usually take this long? I did ring of customer service but he wasn’t particularly helpful and told me to wait a bit longer, thank you

[PeteC]

Hi @JoyG

Thanks for your post - I've sent you a Direct Message to get some more information so I can look into this further - but I have also replied to your original post as well.

Many thanks
Pete

[JoyG]

@PeteC
thank you Pete, money is now on my gas 👍

[PeteC]

Hi @JoyG

Thanks for letting me know - that's fantastic news! If there is anything more we can help with, please let us know.

Thanks again
Pete