[Cala]

Since the big update my power up option hasn't worked. I have contacted utilita 7 or 8 ti.es about this to be told at first they would send someone to look at my meter then they cancelled that now they are saying they are looking at it as its not working for others too...I just wanna be able to use this option if im struggling without having to ring or start a chat and be left on hold for an hour

[Dean]

Hi @Cala

I am sorry to hear that you have been having issues with your power up I Will send you a DM now so that you can provide your contact details privately and I can look into this an IT ticket may need to be raised for our app team to look into this.

Regards Dean