Hi , I topped up my electric on Wednesday 12th Feb and after this I received an email saying the top up was unsuccessful. My balance was pending in my bank , but has now been taken by Utilita and its not showing on my smart meter . If I can get any help with this situation I'd be truly grateful. I've just spent 20 minutes on the phone to Utilita today and yesterday trying to get through and talk to someone , but to no avail. TIA
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