[Rebecca]

Are you eligible for the Warm Home Discount?

England & Wales


It's important to remember

Households in England & Wales no longer need to apply for the scheme - however, will need to meet eligibility criteria for either Core Group 1 or Core Group 2 to qualify for the £150 payment.

If you feel you meet the eligibility criteria it is extremely important that your details are up to date with us. Specifically, your name must be the same with us, and with the DWP. If your name changes, or there's a mismatch - you need to let us and the DWP know asap. If there's inconsistencies, it could affect your payment. Give us a call on 01962 679 056 if you need to change the name we have on record for you. If you need to update any other details, the easiest way to do this is via My Utilita.

Find out more utilita.co.uk/warm-home-discount/england-wales




Scotland


It's important to remember

Scottish households will need to apply for the scheme if they fall into the Broader Group – however, customers who receive the guaranteed portion of Pension Credit will fall into the Core Group & won’t need to apply.

BROADER GROUP APPLICATIONS OPEN 11-18 SEPTEMBER

Find out if you qualify utilita.co.uk/warm-home-discount/scotland

[Tommyw8199]

That explains nothing about exact dates. 5 weeks since we had the first payment. That lasted 14 days with gas and electric

[Maria1979k]

@Rebecca I was previously with EDF in my old flat on old style pre payment meters. I got the voucher for the warm home discount but I never used it because I knew I was moving. I still have the voucher. How do I transfer it to my utilita account?