[Sonia]

Hi I am just wondering why I haven't received my government £67 pounds yet for February does anyone else have this problem

[Rebecca]

@Sonia Hey there! What date did you get it in January? 😊

[Sonia]

@Rebecca I got it in the first week of January on my meter

[Sonia]

I don't get vouchers I get it straight to my smart meter which I pay as you go

[Sonia]

I don't get vouchers I get it straight to my smart meter which I pay as you go sorry about this but I've tried all ways to get in contact

[Rebecca]

@Sonia No problem! I understand it can be frustrating - especially at the moment when we need it the most.

Can you pop me your full address, and customer ref number if you know it or have it to hand via private mail - the link to do that is under this comment in my signature.

Once I have this I can pass this to be actioned which will be tomorrow now - as the business hours are now closed.

Thanks 😊
Rebecca

[Sonia]

Have sent you a message with my details thankyou Rebecca for your help