[Cheryl111]

My app hasnt been showing my usage in cost for a while now. Ive been in touch twice and twice I was told a ticket would be raised with the app team. Then you hear nothing back.
i have tried deleting and reinstalling the app. This has been going on a while now and it wasnt like this before. Not happy with the customer service, if it is something that cannot be fixed then someone should be back in touch to inform me. Not just ignore it.

[Rebecca]

@Cheryl111 Sorry you have not heard back 🙄

I will drop you a private mail so you can confirm your customer reference number and I can get this looked up and chased up for you.

Thanks,
Rebecca