Obviously an extra £50 is nice I'm just worried it's a mistake and it'll be clawed back from me at a later date!? How do I resolve this please?
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After getting my warm discount of £150, I moved £50 to the gas. There seems to be more than I anticipated. It may be I have won one of those £50 top ups but it seems strange it came exactly the same time as the discount and equally I have had no email from Utilita saying I did win.
Obviously an extra £50 is nice I'm just worried it's a mistake and it'll be clawed back from me at a later date!? How do I resolve this please? -
1 Reply
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Hi @Timbo
Thanks for your message - that does seem a bit strange!
I'll DM you to request some account information, then I'll take a look and see what's happening for you!
Many thanks
PeteI am one of your Community Managers! 😀
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