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  • Daveyboy73's Avatar
    Hi everyone
    I'm just wondering does anyone know a specific date or week that the warm home discount is likely going on?
    We're on the priority service register and my wife has recently been signed off work with aggressive rheumatoid arthritis in both hands and both knees. Thats left us with quite a dramatic loss in income and this goihg on this side of xmas would be really helpful. Im already got kidney issues and my wife already had underactive thyroid. I'm sure there are others with utilita in similar situations and hopefully get sorted soon too.
    Anyway thanks for reading this and merry xmas to you all.
  • 1 Reply

  • PeteC's Avatar
    Hi @Daveyboy73

    Thanks for your post!

    We are currently working on the date that we will be able to issue the Warm Home Discount payments to our customers - the payments can be applied to customers accounts at any point between now and March 2026, and as soon as we are able to we'll do so - we'll be letting our customers know when this payment will be arriving before it's applied.

    I hope this helps
    Many thanks
    Pete
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