[John21]

I would not recommend Utilta if you’re thinking of switching I wouldn’t! I got sent out a smart display plugged it and nothing spent 3 hours on live chat for them to say we can’t do anything I made a complaint as this is not the first time contacting them for this issue and got told an advisor would ring me back and never did so now I am stuck without accurate balances as the my Utilta app is shocking

[Dean]

Hi @John21

I am sorry to hear that you are having issues with your In Home Display - I have sent you a Direct Message asking for your contact details so that I can look into this issue further for you.
However depending on the type of meters you have this may not be possible

Kind Regards Dean