I received an email a couple of weeks ago stating my tariff was changing on the 1st January, I have just looked at my tariff and the new prices have started already I don't know when this was changed but it should not change until that date! Can somebody get back to me when you are open to clarify when my tariff changed and why it changed earlier please.
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Head of Community03-01-24@Claire79 Hi there! Happy New Year to you.
Could you pop me a private mail using the link in my signature with you full address, customer ref number and best contact number, and I can get this escalated in your behalf.
Thank you,
RebeccaI'm your Community Manager! 😀 Please note: I'm currently on leave until April 2026. Need to message the community team? Feel free to reach out to @WilliamB, @PeteC or @Dean" 😀
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Feel free to message me any time by clicking here 🤗
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Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem
Registered in England & Wales No: 04849181 Regulated by Ofgem