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Home display faulty

Home display faulty

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  • Abby's Avatar
    Abby

    18-11-23
    21341 Views
    My In-Home Display Unit is faulty and does not work at all! I have reported it several times over the last 11 months and no-one gets back to me?
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  • Rebecca's Avatar
    Rebecca

    Head of Community
    20-11-23
    @Abby Hi there 👋 and welcome to the Community.

    Sorry to hear that you haven't managed to get this resolved.

    Can I ask firstly for more info around what exactly on it is not working/what it is saying on the screen?

    Furthermore, just for an in depth understanding of your experience so far (so I can make sure this is fed back) - how have you been reporting this. For instance, via the telephone, email, live chat etc?

    Thanks,
    Rebecca
    I'm your Community Manager! 😀 Please note: I'm currently on leave until April 2026. Need to message the community team? Feel free to reach out to @WilliamB, @PeteC or @Dean" 😀

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