Iv had an email saying my bill is ready and to send a meter reading, how is this possible when Iām on a pre payment meter I pay as I go with gas and electric,iv never had this email before?
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Head of Community15-06-23@Terrileigh Hi there! How strange! Can you forward that email to customerexperience@utilita.co.uk - I can then analyse and look into why this has happened.
Please can you also include your account number and name and address it to Rebecca.I'm your Community Manager! š Please note: I'm currently on leave until April 2026. Need to message the community team? Feel free to reach out to @WilliamB, @PeteC or @Dean" š
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Feel free to message me any time by clicking here š¤
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Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem
Registered in England & Wales No: 04849181 Regulated by Ofgem