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Payment refund

Payment refund

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South28

Level 1

26-04-23

8436 Views

I messaged 10 days ago , as i have left Utilita and am waiting for the credit on my prepayment meter to be refunded to me. I received a call promising a bank transfer within 7 days ,as yet nothing has been received

2 Replies

Verified Answer

Rebecca

Head of Community

26-04-23

Verified Answer

@South28 Thanks for letting me know about this. I have replied to your private message so we can get this looked in to you for you.

Thanks,
Rebecca

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Verified Answer

Rebecca

Head of Community

26-04-23

Verified Answer

@South28 As we have now discussed - you have received your refund on the 17th.

Glad we could get this checked out for you though and confirmed your end after another check.

Thanks,
Rebecca

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