Help & Support
Have a question? Post here and a community member will be happy to help you. You can also leave suggestions/feedback for our Community Manager to investigate too!
  • No tags
View Tag Cloud
  • Seanpalmer1969's Avatar
    I’ve been waiting for over a week for someone to phone me to make an appointment for someone to sort out my hub, since I’ve had new meters fixed my hub won’t connect to the meters and when it was it was giving me a different reading to the app or the online site so I had 3 different amounts to go by. I am getting so fed up with Utilita I’ve had nothing but problems I’m going to switch as soon as I’m able.
    Seán palmer
  • 1 Reply

  • Rebecca's Avatar
    @Seanpalmer1969 Sorry to hear that! Please can you send me a private mail using the link in my signature to send me your full address and best contact number so I can escalate this back into the business for you.

    Thanks,
    Rebecca
    I'm your Community Manager! 😀 Please note: I'm currently on leave until April 2026. Need to message the community team? Feel free to reach out to @WilliamB, @PeteC or @Dean" 😀

    To post a new thread about anything you like click here

    Feel free to message me any time by clicking here
    🤗
Reply to Thread