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@jackthelad123 Hi there, have you tried calling/using live chat?
Happy to help with advice if you can share more information on what you are struggling with. ie. Topping-up, meter issues etc.
Thanks,
RebeccaI'm your Community Manager! 😀 Please note: I'm currently on leave until April 2026. Need to message the community team? Feel free to reach out to @WilliamB, @PeteC or @Dean" 😀
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