[melissa26503]

It has finally hit home after months of trying to manage my gas and electric and asking for the help that we are supposed to be getting then having to go to food bank for the first time last week to now having to sit at my sisters because I can not afford to top up my meters so untill I get some money on Thursday I will have to burden my sister.never in my wildest dreams would I have thought I would be putting money on my meters like I have been infact haveing to borrow money for my meters it’s a joke been told I would receive them but nothing has arrived well I give up

[Rebecca]

@melissa26503 Hi there! Sorry to hear this - if you could pop me your customer ref number via private mail - I can get this escalated and looked into for you.

Thanks,
Rebecca 😊