[prakash1160]

Thanks for the reply. I looked for the email from Paypoint in my in box , spam folder and deleted folder I could not find the voucher, so I still have not received it. It was November month's voucher. Any idea what would be the expiry date? If I fail to claim it would I be able to reclaim it?

I have messaged Utilita customer services and waiting reply.

Kind regards

Prakash Pabari

[Rebecca]

@prakash1160 Hello!

Yes - we would backdate that if it shows as 'unredeemed'.

Once you get a response to your message an advisor will re-raise it for you to be sent from PayPoint 😊