[Betsie]

I rejoined utilita in July 2021 I was promised an in home reader finally have it but it will not connect to my meters, I have tried moving it closer to meters but I am disabled mobility wise can anyone help tell me how to connect them thank you

[Dean]

Originally Posted by Betsie

I rejoined utilita in July 2021 I was promised an in home reader finally have it but it will not connect to my meters, I have tried moving it closer to meters but I am disabled mobility wise can anyone help tell me how to connect them thank you

Hi Betsie,

Utilitas customer service team does have a fix for this and will be able to help you get this connected,
you will need to speak to an agent on our Live chat
on our website or by calling in on 0345 207 2000

Kind Regards
Dean