[Terrytomlinson]

Hi I have had my second payment of the warm home discount but its gone on to the electric instead ofy gas is this right

[Cat]

Hi @Terrytomlinson,

If you have gas and electric the amount would usually be split. The December payment you should have seen £50 on gas and £20 on electric and the same for the second payment. If this is not the case then please contact the call centre via live chat here or call 0330 333 7442 and they will be happy to move some over to the gas.

Cat 👋

[Terrytomlinson]

Hi I have had both payments go on th electric

[Terrytomlinson]

And plus every time I go on live chat I never get a response from any one