Hi

my experience of Utilita - having been with you for a few years now is shocking in terms of customer service.

I got brain damage and have had my left leg re attached!!! So I need to keep warm - we wanted to see how we were spending so much on gas especially when for the most part trying to not use - my projected usage for the next 4 months will we’ll aver£2000.

6 hours waiting to speak to your colleague total, one disconnect when I questioned the high price especially when there is an average energy cap of £2500 for a year - mine will hit £3800.

im not even allowed to leave for another provider -
no offer of support until the 3rd person who will send an engenine - surely 0.60 for the first two units is hefty.

£18 a day more than my mortgage.