[Tracyspam]

Can anyone tell me what 25% other recovery charge is on my gas receipts please? I do not get this on electricity receipts.

I do not owe any money and never have. I don’t even use emergency/friendly credit.

Help?

Thanks

[Tracyspam]

@Tracyspam Following on from above post, I messaged Rebecca.

Utilita advised error message and confirmed no debt or charges on my account.

Very happy that resolved so quickly.

Thanks

[Rebecca]

@Tracyspam Hello! I am so pleased that this is now sorted after I escalated this back in to the business!🤗